Service Manager (Neurosciences)

NHS; Sheffield; On-site; GBP 53,000 - 61,000; Part time

Job description

Sheffield Teaching Hospitals NHS Foundation Trust

Are you ready to take your leadership career to the next level in one of the UK's largest and most respected healthcare organisations? At Sheffield Teaching Hospitals Foundation Trust, we're passionate about delivering exceptional patient care, and we're offering a fantastic opportunity for a driven and visionary leader to make a real impact.

This role will be jointly responsible for the management of all non-clinical services in the neurosciences directorate, providing line management and leadership to a portfolio of the non-clinical staff.

The role reports directly to the deputy Operations Director and will provide critical leadership for the directorate. You will be at the heart of service delivery, driving performance improvement and working closely with the Clinical Leads, Clinical Director and a talented clinical team to shape the future of care.

We are looking for a talented, inspirational leader with a passion for healthcare, who thrives in a fast-paced environment. If you are hardworking, organised, resilient and ready to tackle the challenges of tomorrow, we want to hear from you.

Apply now to be part of our wonderful team!

Main duties of the job

The post holder will be jointly responsible for management of all non-clinical services in the directorate, providing line management and leadership to a portfolio of the non-clinical staff. In collaboration with the Matron and Clinical Lead, they will ensure that resources are available and utilised effectively to provide high standards of service, teaching and research, in this patient-centred environment. The post holder will be responsible for attainment of financial, activity & waiting time targets.

About us

You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

• Relevant Degree in Management/Healthcare or significant experience of operational management within the NHS
• Master Degree

Experience

• Detailed knowledge of national NHS agenda
• Experience of patient targets including waiting list management, clinical services, commissioning, service planning etc
• Extensive knowledge of risk issues and management
• Experience of staff management
• Extensive knowledge and experience of full range of HR processes and policies
• High levels of IT literacy (e.g. Advanced Excel Training) with demonstrable experience in managing complex software systems and databases
• Experience of managing large budgets and contracts
• Proven ability to analyse and interpret complex and sometimes conflicting guidance and data and produce reports to national standards and tight deadlines
• Sound negotiator. Influential with credibility in the clinical setting.
• Excellent team management and leadership skills including change management and workforce redesign
• Experience of training and disseminating information
• Experience of implementing IT system projects
• Proven ability to manage budgets and contracts within an NHS environment
• Proven ability to prioritise own and others workload and responsibilities within a pressurised work environment
• Excellent interpersonal and communication skills (written, verbal and presentational) with ability to liaise and collaborate with all levels of staff at Trust and national level
• Able to handle and resolve conflict and deal with a diverse range of situations including conflict, hostile and emotive environments
• Understand the importance of staff training/ development and possess excellent coaching and facilitating skills.
• Excellent organisational skills
• Self motivated and able to work without supervision
• Ability to work as part of a team
• Proven experience of representing services at a national level
• Proven experience of communicating effectively with patients, sometimes in distressing circumstances

Other factors

• Understanding of patient confidentiality
• Ability to remain calm under pressure
• Professional approach
• Prepared to travel when required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sheffield Teaching Hospitals NHS Foundation Trust

£53,755 to £60,504 a year pa/pro rata for part time staff