Service Manager/ Buddy Lead

Austin Fraser; Nottingham; On-site; GBP 31,000; Full time

Job description

Red Snapper Recruitment are recruiting a buddy lead/service manager for a client of ours based in Lowdham. The purpose of this role is to manage a team and to co-ordinate the training, supervision and management of the Buddy Support Worker programme.

Location: Lowdham
Contract type: Permanent
Hours: Full-time, 37.5 hours per week
Salary: £30,283 per annum

Main duties and responsibilities

• Support direct reports in developing a positive culture.
• Set a clear vision, based on business and development plans.
• Communicate business and contract imperatives appropriately and in a timely way.
• Build and maintain a dynamic, stretching and energised Team.
• Ensure positive health and wellbeing.
• Provide person-centred activities that reflect individual rights and preferences.
• Maintain meticulous records and share data responsibly.
• Engage with the wider team, other prison departments and external stakeholders.
• Promote a positive work ethic and team culture.
• Participate in relevant meetings and continuous professional development.
• Contribute to innovative service development.
• Advocate for service growth and business development.
• Provide regular progress reports and maintain knowledge of relevant policies.
• Collect monitoring information and deliver reports.
• Adhere to safety and risk requirements.
• Ensure safeguarding responsibilities are met.

Person Specification

• Educated to at least "A" level, DipSW, or NVQ level 3.
• Teaching or training qualifications (or willing to work towards).
• Ability to build effective relationships.
• Experience of working with older people, people in criminal justice, or social care settings.
• Experience of delivering services for older people.
• Experience writing reports, letters, and other correspondence.
• High level of IT literacy and a willingness to learn and use prison and Recoop IT systems.
• Strong motivational skills.
• Working with people with basic skills.
• Knowledge of the voluntary sector.
• Skilled in training/coaching/presenting.
• Possess business development skills, identify, and develop potential funding opportunities.
• Evidenced knowledge of the national and local offender management strategies.