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Service Manager

University of Leeds

Leeds

Hybrid

GBP 47,000 - 57,000

28 days ago

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Job summary

An established industry player seeks a talented Service Manager to lead the Healthy and Sustainable Places data service. This role offers a unique opportunity to manage operations in a dynamic environment focused on innovative research. You will collaborate with a multidisciplinary team, ensuring that data services align with strategic objectives and foster impactful research. With a strong emphasis on stakeholder engagement, you will play a crucial role in addressing societal challenges related to health and sustainability. Join a forward-thinking institution that values personal development and offers generous benefits, including extensive holiday leave and wellness programs.

Benefits

26 days holiday plus approx. 16 Bank Holidays

Generous pension scheme

Discounted gym membership

Access to on-site childcare

Shopping discounts

Travel schemes

Qualifications

  • Experience in operations and people management within a research context.
  • Ability to align service activities with strategic goals.

Responsibilities

  • Oversee day-to-day operations of the HASP Data Service.
  • Build and maintain relationships with data partners and stakeholders.

Skills

Operations Management

People Management

Research Support

Stakeholder Engagement

Education

Bachelor's Degree

Master's Degree

Job description

Salary: Grade 8 (£47,874 – £56,921p.a.)

Available on a fixed-term basis until 31 March 2029 to complete specific time limited work

This role will be based on the University campus (with scope for hybrid working)

We are open to discussing flexible working arrangements

Are you an experienced and capable operations and people manager who has an interest in supporting and enabling research? This role offers an excellent opportunity for those keen to work in a dynamic, multidisciplinary environment.

We are seeking to appoint a talented and highly motivated individual to join the Healthy and Sustainable Places (HASP) data service. HASP is funded by the Economic and Social Research Council (ESRC) as part of its Smart Data Research UK programme.


HASP will deliver a data platform and associated support for place-based research which utilises Smart Data, enabling society’s most pressing and persistent challenges in health and sustainability to be assessed together. HASP has particular focus on two thematic pillars: Healthy and Sustainable Food and Lifestyles; and Healthy and Sustainable Mobility. Through extensive partnerships with data owners in retail, business, mobility and infrastructure domains, HASP will introduce new Smart Data into established challenge areas, providing unprecedented opportunities for generating novel research questions that cut across disciplines and maximise the benefit and impact of Smart Data research.


As Service Manager, you will oversee day-to-day operations of the HASP Data Service, working closely with the Service’s senior leadership team and affiliated academics, with management responsibility for its core professional support team. You will contribute to the delivery of a range of strategic objectives as they relate to data services, research, training, outreach, and communications. You will be responsible for aligning the Service’s activities with the goals of the University, the funder, and other key stakeholders; and for ensuring impact from research for a range of audiences, including the general public. You will build and maintain relationships with data partners and other engaged stakeholders, including the data service team at the University of Leeds and other data services funded by the Smart Data Research UK programme.


What We Offer In Return
  • 26 days holiday plus approx. 16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
  • Generous pension scheme options plus life assurance
  • Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
  • Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
  • Access to on-site childcare, shopping discounts, and travel schemes are also available.

To explore the post further or for any queries you may have, please contact

Professor Nik Lomax, Professor of Population Geography


Email: N.M.Lomax@leeds.ac.uk

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