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Service Engineer

TN United Kingdom

South Kesteven

Remote

GBP 30,000 - 50,000

Full time

Today
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Job summary

An established industry player is seeking a dedicated Service Engineer to join their remote team, specializing in automatic door systems. This role is vital for maintaining and optimizing client systems, ensuring high-quality service delivery across various sectors. As a key technical expert, you'll provide both remote and on-site support, showcasing your problem-solving skills and customer service excellence. If you're a team player with a flexible approach and a passion for innovation, this is the perfect opportunity to make a significant impact in a growing company.

Qualifications

  • Experience in maintaining and repairing automatic door systems is highly desirable.
  • Full current driving licence is required.

Responsibilities

  • Complete PPM, reactive & modernization calls for automatic doors.
  • Provide technical support and customer service at all times.

Skills

Technical Support
Customer Service
Problem Solving
Team Collaboration
Flexibility

Education

BS7036/EN16005

Tools

Tablet

Job description

Client:

FAAC Technologies

Location:

Remote (Scotland-based candidates only)

Job Category:

-

EU work permit required:

Yes

Job Reference:

365492331ab2

Job Views:

3

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

Job Title: Service Engineer – Automatic Doors

Job Type: Full-time

Industry: Automatic Doors / Access Solutions

Start Date: ASAP

Salary: Competitive, based on experience

FAAC Entrance Solutions is a provider of automatic door systems, committed to delivering high-quality service and innovative solutions for a wide range of clients across commercial, industrial, and public sectors. As we continue to grow, we are looking for a dedicated and skilled Service Engineer to join our remote team.

As a Service Engineer, you will play a crucial role in maintaining, repairing, and optimising our clients' automatic door systems. You will be the go-to expert for technical issues, providing both remote and on-site support when required. Although this role is remote, you'll need to be Scotland-based to attend site visits and collaborate with other team members effectively.

Key Responsibilities:

  1. Completion of PPM, reactive & modernization/upgrade calls.
  2. Provide customer & colleague technical support & product modernization recommendations.
  3. Provide on-site customer support to EQS customers.
  4. Adhere to company processes & procedures & highlight improvement opportunities.
  5. Deliver customer service & maintain QHSE compliance at all times.
  6. Manage & maintain your Tablet/paperwork, stock, vehicle, uniform & PPE.
  7. Comply with all customer specific on-site arrival/pre-work/working/departure processes & procedures.
  8. Complete mandatory box tests after all calls.

What We're Looking For:

  1. Be a Team Player.
  2. Offer a flexible approach to working hours.

EDUCATION / QUALIFICATIONS REQUIRED: BS7036/EN16005

EXPERIENCE REQUIRED: Previous knowledge and experience of working on automatic doors is highly desirable.

SKILLS / LANGUAGES REQUIRED: English & other qualifications – Full current driving licence.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.

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Created on 18/04/2025 by TN United Kingdom

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