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Service Engineer

Verto People

Reading

On-site

GBP 38,000 - 43,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a dedicated Service Engineer / Field Service Technician to join their dynamic team. This role involves traveling across the UK and Ireland to perform essential maintenance and support on a variety of strapping machinery and related equipment. The ideal candidate will have a background in electrical or mechanical engineering and a passion for delivering exceptional customer service. With a comprehensive training program and a competitive benefits package including a company car, mobile phone, and generous holiday allowance, this is an exciting opportunity to grow your career in a supportive environment.

Benefits

Company Car
Mobile Phone
Laptop
Company Bonus Scheme
Birthday Leave
25 Days Paid Holiday

Qualifications

  • Experience in electrical or mechanical engineering, ideally in a field-based role.
  • Full UK driving license is required.

Responsibilities

  • Conduct preventative maintenance to ensure optimal machine performance.
  • Provide on-site service and support, ensuring customer satisfaction.
  • Maintain accurate service reports and uphold a professional standard.

Skills

Electrical Engineering
Mechanical Engineering
Field Service
Customer Service
Technical Support

Education

HNC/HND/Degree in Engineering
Apprentice Trained

Job description

Service Engineer / Field Service Technician to join a global engineering manufacturer.


Service Engineer / Field Service Technician will ideally have experience in electrical or mechanical engineering, ideally in a field-based role, or someone in a similar engineering environment who is happy to travel across the UK and Ireland.


The successful Service Engineer / Field Service Technician shall carry out pre-planned Service, and Breakdown visits on a wide range of strapping machinery and associated electrical/mechanical equipment.


Package

£38,000 - £43,000
Company Car / Mobile Phone / Laptop
Company Bonus Scheme
Birthday leave
25 Days Paid Holiday


Responsibilities:
  1. Conduct preventative maintenance to ensure optimal machine performance.
  2. Carry out pre-planned Service and Breakdown visits on a wide range of strapping machinery and associated electrical/mechanical equipment.
  3. Provide on-site service and support, ensuring customer satisfaction.
  4. Assist with machine installations and commissioning as needed.
  5. Maintain accurate service reports and uphold a professional standard.
  6. Identify opportunities to enhance customer solutions and business growth.
  7. Liaise with various engineering departments.
  8. Full product training provided.
  9. Will ideally be based in the South but be flexible to travel across the UK and Ireland.

Requirements:
  1. Experience as a Service Engineer, Field Service Technician, Electrical Engineer, Mechanical Engineer, Service Technician, Mobile Technician, Maintenance Engineer, On-site Technician or similar.
  2. Field service background in electrical and/or mechanical engineering equipment.
  3. Full UK driving license.
  4. Flexible for overtime/part of the on-call rota.
  5. A technical electrical/mechanical engineering qualification, Apprentice trained, HNC, HND, degree or would be advantageous.
  6. Happy to cover the South of the UK and be flexible to travel across the UK and Ireland.
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