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SERVICE DESK ANALYST
BENNETT STAFF BUREAU
Tameside
Hybrid
GBP 25,000 - 28,000
Full time
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Job summary
An established industry player is seeking a Tech Savvy Administrator to enhance their Managed Print Services. This role combines your passion for technology with exceptional customer service skills, ensuring clients receive the best support. You will be responsible for various administrative tasks, including enabling ticket routes, processing payments, and registering warranties. With a hybrid working model after training, this opportunity offers a great work-life balance. If you are organized, communicative, and ready for an immediate start, this is the perfect role for you!
Benefits
Qualifications
- Experienced administrator with strong customer service and communication skills.
- Highly organized and tech-savvy, capable of handling various administrative tasks.
Responsibilities
- Provide admin support for the servicing team and third-party providers.
- Handle customer queries and ensure a professional service is delivered.
Skills
Job description
We require a Tech Savvy Administrator experienced in providing a great Customer Service for our client delivering their Managed Print Services. Combine your passion for all things electronic with this great job opportunity! You will be an experienced, highly organized administrator with good communication and customer service skills. Supporting the Servicing Team, you will complete all related administration duties including:
- Enabling ticket route
- Admin support for third party providers
- Registering warranties
- Processing payments
- Your excellent customer service skills will ensure a professional service is received:
- Dealing with queries and escalating any issues
The company offers a great remuneration package along with many benefits, including hybrid working once training is complete; 3 days work from home and 2 in the office.
- Immediate start!
- Salary is £25k – £28k depending on experience, hybrid working of 2 in 3 out.
- 9-5
- Parking/canteen
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