Service Desk Analyst

We are currently looking for an experienced Service Desk Analyst for an initial 3 month contract based in Lyndhurst, Hants.

Hourly rate: £19.97 per hour inside IR35 via an umbrella company

Tenure: Lyndhurst, Hants 5 days a week.

Hours Per week: 37 hours per week. The Service Desk operates Monday to Fridays 08:00 - 17:00 and the Service Desk Analyst will share a rota to cover either 8am-4pm or 9am-5pm.

The Service Desk Analyst must have the following experience:

1. At least 18 months experience of working within an ICT support environment.
2. Good knowledge of data protocols and group policies.
3. Qualifications such as ITIL Practitioner, and/or Microsoft Certified Systems Engineer (MCSE).
4. Experience of Active Directory, Microsoft 365 suite including the Microsoft Admin Centre and an understanding of Azure, Intune, and remote access software.
5. Excellent customer service skills.
6. Full driving licence.

If you have this experience, please do not hesitate to apply.