Service Desk Analyst

Service Desk Analyst
£14.12 p/h
100% On-site in Poole
Start ASAP.

Your New Role
To provide first-line support, managing issues reported by phone, email and self-service tickets, resolving, where possible, to relevant standards. Using relevant tools to raise, update and manage issues to resolution across the support team environment.

To Succeed You Will Need

• Experience supporting MFA (Multi-Factor Authentication)
• Experience resetting user passwords with both on-prem AD and Azure
• Experience using Intune admin centre
• Working to ITIL best practices

What You Need to Do Now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.