Service Desk Analyst

About
Network IT is currently recruiting for a Service Desk Analyst to join our client on a 6-month initial contract, which is Inside IR35. Based in Norwich, you will be expected to work On-Site 5 days per week. You will be reporting to the IM&T Service Desk Specialist/Team Manager, providing ‘first line’ technical support to the Trust's IT users, located across all sites.

Role: Service Desk Analyst
Status: Inside IR35
Rate: £15.33 per hour (Band 5)
Duration: 6 months with potential extensions
Location: Norwich (On-Site)
Start Date: ASAP

Essential Skillset

• Diploma Certificate in IT or equivalent knowledge/experience
• Minimum 2 years in IT support experience
• Intermediate working knowledge of MS Windows
• Intermediate working knowledge of Windows Server and Active Directory
• Intermediate working knowledge of PC architecture
• Intermediate knowledge of backup software and remote access software applications
• Ability to travel between sites (full driving licence/own car)

Nice-to-have skills

• Windows Server
• Active Directory

Work experience

• Desktop Support

Languages

• English

Seniority level

• Entry level

Employment type

• Contract

Job function

• Information Technology

Industries

• Technology, Information and Internet