Service Desk Analyst

Role: Service Desk Analyst
Location: Nottingham
Salary: £30,000

We're on the hunt for a driven Service Desk Analyst to join our client's expanding tech team in Nottingham! This is your chance to step into a key role, providing first-class support and keeping operations running smoothly.

What You'll Do:

• Be the first point of contact for IT queries - resolving issues efficiently.
• Troubleshoot and diagnose software/hardware problems.
• Collaborate with wider IT teams to escalate and resolve complex cases.
• Track and log incidents - ensuring top-notch customer satisfaction.

Why Join?

• Competitive Salary: £30,000 with performance-driven growth.
• Career Progression: Opportunities to upskill and advance within the company.
• Vibrant Culture: Work with a passionate, tech-savvy team in a thriving, modern environment.
• Location Perks: Central Nottingham office with easy access and great amenities.

Requirements

• Problem solver with a passion for IT.
• Strong communicator who thrives in customer-facing roles.
• Experienced in service desk/support roles (1+ year ideal).
• Familiar with Windows, Office 365, and ticketing systems.

Ready to take the next step? Don't miss out - apply today and join a company that values your growth and success!