Service Delivery Support Officer

Salary: London - £31,720 to £36,760 / South East - £30,291 to £35,074 / East/Mid/SouthWest - £28,885 to £33,418 / North - £27,447 to £31,730 per annum

Job Location: Flexible

Hours: 36 per week

Contract Type: 6 month Secondment/Fixed Term Contract

We have a fantastic opportunity for a Service Delivery Support Officer to support the operational delivery team for mechanical and electrical services. You'll have the flexibility to work between the office and home in line with business needs.

As defined by the Service Delivery Support Manager, you'll provide support to the operational delivery team for Mechanical and Electrical Services. You'll assist in making sure all processes related to Customer Relationship and Property Management Systems are completed in line with expectations and in liaison with the delivery team. You'll also monitor, action and filter M&E related responsive repair enquiries from residents and staff as required, ensuring that they are appropriately followed up.

To be successful, you'll need knowledge of the systems required to deliver service support including Customer Experience Management and Property Databases to ensure crucial information can be located and actioned efficiently. You'll need strong administrative and communication skills as well as a logical, structured approach to problem solving.

If this sounds like an opportunity for you then please review the full role profile before applying - Service Delivery Support Officer.

Closing Date: Wednesday 5^th March at midnight.

With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for!

Occasional travel may be required with attendance at your designated office base and occasional travel to other Clarion offices as and when required.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

This vacancy may close without notice.