Service Delivery Manager

Join a Growing, Dynamic Team!

Our client is a forward-thinking, rapidly growing company in the vacant property security sector offering an incredible opportunity for a Service Delivery Manager to play a pivotal role in shaping the future of service operations. If you’re a driven leader with a passion for delivering excellence, optimizing performance, and motivating teams, this is your chance to make a significant impact.

In this role, you’ll oversee daily operations across a defined region, ensuring outstanding service delivery, maximum productivity, and uncompromising safety standards. Reporting to the Regional Manager, you’ll lead a team of operational staff, working directly with clients to exceed expectations and drive continuous improvement.

What You'll Do as a Service Delivery Manager

* Lead with Purpose: Take charge of service delivery, ensuring customer needs are met on time, with exceptional quality and attention to detail.

* Inspire Teams: Coach, train, and motivate staff to exceed KPIs, meet SLAs, and grow professionally within a supportive environment.

* Drive Operational Excellence: Streamline processes, optimize resources, and implement innovative solutions to enhance efficiency.

* Champion Health & Safety: Conduct site assessments, promote safety awareness, and ensure compliance with industry best practices.

* Control Costs: Manage labor, materials, and equipment budgets, negotiate supplier discounts, and maintain inventory standards.

* Engage Clients: Build strong relationships with customers, ensuring satisfaction and becoming a trusted partner in their success.

* Communicate Boldly: Keep senior management informed, address challenges proactively, and champion business improvements that drive growth.

Why Join Us as a Service Delivery Manager

* A Chance to Lead: Manage a high-performing team and take ownership of your region’s success.

* Dynamic Environment: Thrive in a fast-paced, rewarding role where no two days are the same.

* Career Growth: Be part of a company that invests in its people, offering opportunities to grow and develop professionally.

* Impactful Work: Your contributions will directly influence the company’s success and reputation.

If you’re ready to lead with confidence, drive excellence, and build a brighter future for yourself and the business, apply now to join this exciting journey and begin a new career as a Service Delivery Manager

Job Info

Job Title:

Service Delivery Manager

Company:

CV-Library

Location:

Maidstone, Kent

£43000 - £45000 Per annum + Bonus + Car or Allowance

Posted:

Closes:

Jan 6th 2025

Sector:

Customer Services

Contract:

Permanent

Hours:

Full Time

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