Service Delivery Executive

An exciting opportunity has arisen for a Service Delivery Executive with ideally 1 year of experience to join a dynamic team within an innovative content curation platform. This full-time role offers excellent benefits, hybrid working (2 days office, 3 days remote) and a salary of £23,000.

This is a 12-month fixed-term contract role with potential for a permanent position and a career in Customer Success for exceptional candidates.

As a Service Delivery Executive, you will report to the eCommerce Customer Success Director and collaborate closely with Customer Success Managers to provide curation services for the eCommerce client base.

You will be responsible for:

1. Managing client content, including uploads and tagging, ensuring it is accurate and ready for use.
2. Documenting and improving best practices to enhance service efficiency.
3. Acting as the voice of the customer by providing feedback and status updates internally.
4. Continuously improving your skills and knowledge to grow in the role.

What we are looking for:

1. Previously worked as a Service Delivery Executive, Marketing Executive, Service Delivery Admin, Service Delivery Administrator, Service Delivery Specialist, Marketing Assistant, Customer Service Executive or in a similar role.
2. Familiarity with marketing concepts and processes, with a technically minded perspective.
3. Ideally have 1 year of experience.
4. Outstanding communication skills, both verbal and written.
5. Strong organization and time management skills.

What's on offer:

1. Competitive salary
2. 28 days holiday
3. Opportunities to work with leading global eCommerce brands
4. Access to regular team events and company-wide activities

Apply now for this exceptional Service Delivery Executive opportunity to work with a dynamic team and further enhance your career.