Service Delivery Director, eCOA

Service Delivery Director, eCOA

Remote

Reference: 2597 (adap)

Responsibilities:

• Initially deliver eCOA technical solutions to warm leads in collaboration with Business Development
• Handle the implementation process of the solution
• Grow and build out an entire new eCOA function in collaboration with the CCO and CEO of a disruptor neurological business
• Take responsibility for the whole eCOA solution
• Engage with clients
• Work with Business Development in developing and closing opportunities
• Deliver technical sales presentations
• Identify stakeholders and KOLs in the eCOA space
• Input to product teams on new, improved iterations of the eCOA offering
• Build out the whole eCOA solutions team as things grow

About the Company:

They’re a publicly floated, demonstrated leader in the Neurological and CNS space, providing crucial outcomes support to Pharma, Biotech and CROs as they bring cutting-edge Neurological therapies to market. They’ve built their good name as both a technological disruptor and a research-driven specialist. Over 1M patients have been treated in combination with their technology, and over 100,000 research papers have been written across thousands of clinical trials and hundreds of neuro-degenerative and CNS conditions.

Having nurtured this outstanding reputation as a Neuro-focused leader, their existing clients began indicating a desire for a full eCOA solution, either to be used in combination with their already successful platform or standalone to it. They have developed a tailored eCOA solution capable of being customized in a matter of days, resulting in revenue growth of 50% YOY.

Candidate Profile:

• Working across a variety of functions to go from conceptualization to sales, to delivery and beyond
• Extremely strong exposure to all aspects of eCOA solutions delivery, ideally from the perspective of a vendor offering customizable eCOA platforms
• Experience in eCOA software implementation
• A confident communicator with a background in client-facing delivery in the space
• Exposure to solution selling in the eCOA space, with an overview understanding of requirements and the process
• Former experience in software development or programming would be beneficial, but not essential

Contact:

Please feel free to get in touch with Jason at Zest Medical, or hit apply now and your CV will be reviewed by one of the team as soon as possible.

Privacy notice: Zest is working as an agency on behalf of this client, and as such, a CV may be needed before full disclosure can be given as to the business or detailed information about the role. All CVs and discussions are treated with absolute confidence, and no information is ever sent to any client without your express consent after speaking with a consultant about the specific role in which you’re interested.

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