Service Coordinator – HVAC (5283)

SRS Recruitment Solutions; London; Hybrid; GBP 80,000 - 100,000; Full time

Job description

Vacancy No 5283

Vacancy Title: SERVICE COORDINATOR

Location: SOUTHWEST LONDON – FIXED ROLE | HYBRID ONCE PROVEN

Vacancy Description

Do you have an interest in building a career with a market leading company? If so, this exciting opportunity to join a market leading award-winning Contractor & Service provider of SPECIALIST COOLING & ASSOCIATED SOLUTIONS might be exactly what you have been looking for.

The Company

A successful UK HVAC Group with an incredible reputation built up through years of dedication and professionalism. Our client is a London based Specialist Contractor, product and service provider of high-end technical HVAC solutions – Chillers, Air Handling Units, Comfort Cooling and energy efficient ventilation and full HVAC turnkey services amongst many others closely aligned solutions. Our client is committed to the continuous development of their people and offers a warm and extremely rewarding working environment and excellent career progression opportunities to anyone who joins their business.

The Role

Commercial HVACR Service Coordinator will coordinate the field activities of the service division. This would include answering the telephone, speaking with customers to determine whether the call requires immediate attention, and scheduling all field engineering personnel for seasonal preventive maintenance contracts, service repairs & replacements.

Duties:

1. Schedule & create work orders for preventative maintenance.
2. Schedule & create work orders for service repairs & replacements.
3. Dispatch technicians to emergency service calls.
4. Review & process work orders and purchase orders.
5. Procure parts for scheduled repairs.
6. Track down parts for emergency repairs.
7. Provide estimated costs for repairs when requested by the customer.
8. Review field generated paperwork and prepare for invoicing by the administrator.

Qualifications:

1. Must work well under pressure.
2. Must have excellent communication skills.
3. Must have excellent organizational skills with an attention to detail.
4. Must be self-sufficient and able to perform the Job Duties.
5. Must have experience specific to the Commercial or Industrial HVAC industry.
6. Outgoing, professional, ambitious, and drug-free.
7. Comfortable discussing equipment with the customer.
8. Able to work Monday through Friday, 8 hours per day, 40 hours per week.
9. Able to coordinate an on-call rotation for nights & weekends.
10. Understand the basic functions of the following: HVAC Systems – Chillers, Air Handlers, Split System A/C heat pumps and Packaged Terminal Air Conditioners, VAV Systems, Fans, Variable Frequency Drives, Water Pumps & Water heaters.

Additional Skills Desired:

1. Field experience in service & repairs of HVAC equipment.
2. Working knowledge of electrical systems.
3. Basic knowledge of low voltage controls & building automation systems.

SALARY & BENEFITS: BASIC SALARY (up to £40,000 D.O.E) + PENSION + HEALTHCARE + LIFE ASSURANCE + 25 DAYS HOLIDAY + MOBILE + LAPTOP