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Service Controller

Path Recruitment Ltd

Ilminster

On-site

GBP 28,000

10 days ago

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Job summary

An established industry player is seeking a Service Controller to join their dynamic team. This role offers a chance to thrive in a fast-paced environment while ensuring outstanding customer service and efficient scheduling of work. You will play a key role in coordinating service jobs and supporting engineers, making a significant impact on the company's operations. With opportunities for training and career growth, this position is perfect for someone with strong administration skills and a passion for teamwork. Enjoy competitive benefits, including generous holiday allowances and health schemes. Don't miss out on this exciting opportunity!

Benefits

28 Days Holiday

Free On-Site Parking

Health Benefit Scheme

Training Opportunities

Refer a Friend Scheme

Qualifications

  • Erfahrung im Kundenservice oder in der Verwaltung ist erforderlich.
  • Vorzugsweise Erfahrung in der Vermietung oder im Bauwesen.

Responsibilities

  • Planung und Koordination von Wartungs- und Reparaturarbeiten.
  • Aktualisierung von Ingenieurtagebüchern und CRM-Systemen.
  • Zusammenarbeit mit dem Aftersales-Team für exzellenten Kundenservice.

Skills

Administration Skills

Customer Service

Team Collaboration

Tools

CRM Systems

Job description

Service Controller - Feel stuck in your current company...? Be noticed and be rewarded! Join a fantastic team! Up to 27 days Holiday (plus bank holidays), Company team communities + MUCH MORE! Based near to Taunton!

Benefits for the Service Controller:

  • Circa 28k depending on experience
  • Free on-site Parking!
  • Company health benefit scheme
  • Training and career growth opportunities
  • Refer a friend scheme

The Company:

This is a service controller opportunity that you should not let pass. Our client strives to provide outstanding equipment and customer service every time. You will be working for a leading industrial company that supplies a range of machinery including forklifts throughout the UK. They provide training, hire, and facility management for its employees. Due to their ongoing success, they are urgently seeking a service controller.

If you like working in a fast-paced environment, have strong administration skills, thrive on working in a team and now fancy a new service controller role then read on.

The Role of the Service Controller:

  • Scheduling of work, updating engineers' diaries, and planning of breakdown/servicing jobs.
  • Ensure all paperwork and logs on CRM systems are up to date.
  • Working closely with the Aftersales Team and National Account Manager to ensure first-class customer service is applied at all times.
  • Supervise engineer locations, ensuring they attend the correct jobs by collaborating with the after-sales and administrative teams.
  • Follow up on any quotes, create purchase orders, and order any parts required.

To be successful in this role, you will have previously worked as a customer service advisor, hire controller, rental administrator, rental manager, hire coordinator, customer service administrator, service controller, or hire administrator. It would be advantageous if you have previous plant hire, tool hire, powered access, builder's merchants, commercial vehicle, agriculture, or construction hire or rental experience; however, this is not essential.

To learn more about this service controller role, hit the apply button today or contact Dario directly at 01933 667 228 / Dario.Matteucci@pathrecruitment.com

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