Service and Installation Engineer

Job Description

We are looking for a Service and Installation Engineer to work with an industry-leading healthcare provider. You will be responsible for the Service/Repair and Installation/Removal of ceiling track hoisting systems and Stair Lifts using a varied range of fixing methods. Delivering excellent service to customers applying a customer-centric and empathetic approach to the end user.

Essential Duties include but are not limited to:

1. Continually support and develop a culture of the customer comes first attitude.
2. Ensure Health and Safety practices are continually followed.
3. Responsible for achieving the daily assigned installation/removal workload of fixed equipment.
4. Responsible for meeting the daily service maintenance and repair schedule.
5. Weight testing equipment to Loler guidelines.
6. Completion of Field service visits via smart phone PDA device.
7. Managing van stock levels and consumables, always ensuring that the required stock levels are maintained in line with achieving a first-time fix.
8. Always adhere to Risk/Method Statements and contract Operating Procedures.
9. Effectively communicate/escalate issues to the back-office scheduling team, Assessor, or OT with a view to suggesting alternate installation methods and solutions.
10. Participate in the company 24/7/365 call-out rota and act as support in times of business need.
11. Undertaking minor electrical works in line with Part P electrical certification.
12. Completion of work via smart phone PDA device.
13. Rectification of snag/remedial works.

Education and Experience

1. Highly experienced in Mechanical/Electrical skills.
2. Use of multi-meter/general hand tools.
3. Experience of working in a patient care environment.
4. Happy working at height.
5. General understanding of building structures and fixing methods.

Salary: Up to £30,000 PA plus Van, Uniform, and Tools provided. Benefit: Package comes with salary sacrifice pension and Medicare.