Service Advisor Motor Trade Job

Austin Fraser; Royal Tunbridge Wells; On-site; GBP 60,000 - 80,000; Full time

Job description

Our client is looking for a service advisor for their multi franchise dealership in Tunbridge Wells.

If you are looking for a new role in a business that looks after their team, rewards exceptional performance, and works closely with you to develop your career, this could be the role for you. Take a look at the below information and apply below.

QUALIFICATIONS

Essential

1. G.C.S.E. English at Grade C or equivalent
2. Certified proof of competency in accordance with FSA regulations for selling insurance or willingness to undertake training

Desirable

1. NVQ/SVQ levels 2 and 3 in Customer Service.

SKILLS REQUIRED

Essential

1. Able to work efficiently with the public
2. Able to convey information clearly & succinctly whether verbal or written
3. Able to establish effective working relationships with varied personnel
4. Able to work independently demonstrating initiative and pro-activity
5. Able to demonstrate sensitivity, diplomacy and tact
6. Able to persuade, negotiate and influence others
7. Flexibility to cover absences of similar role
8. Basic computer skills

Desirable

1. Some mechanical knowledge
2. Word processing/spreadsheet skills

PERSONAL ATTRIBUTES

Essential

1. Smart appearance
2. Excellent telephone manner
3. Able to maintain confidentiality
4. Ability to sometimes deal with difficult, impatient or distressed people
5. Efficient and well organized