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Service Advisor

Recruitment Boutique

Watford

On-site

GBP 60,000 - 80,000

Full time

22 days ago

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Job summary

An exciting opportunity awaits at a busy dealership for a Service Advisor in Watford. This role is perfect for someone with a passion for customer service and the drive to excel in a fast-paced environment. As the first point of contact for the Service Department, you will utilize your exceptional communication and organisational skills to book vehicles and explain repair processes. With a competitive hourly rate and the potential for career advancement into an Assistant Service Manager role, this position offers a fantastic chance to become a key player in a thriving dealership. If you're motivated and ready to make an impact, this is the role for you!

Qualifications

  • Previous experience as a Service Advisor is essential.
  • Exceptional communication and organisational skills required.

Responsibilities

  • Booking vehicles into the Service Department over the phone and face to face.
  • Explaining repair processes and cost breakdowns to customers.
  • Building customer relations and delivering excellent service.

Skills

Communication Skills
Organisational Skills
Presentation Skills
Customer Service

Tools

Kerridge System

Job description

An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Watford on a temporary basis.

Hourly rate between 18.00 and 20.00 per hour - 45 hours per week.

Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and you need to have an excellent level of communication and presentation. This role will also benefit from the exciting prospect of stepping up into an Assistant Service Manager role in the very near future.

You will possess exceptional organisational skills, confidence, and be computer literate as all systems are computer-based. Familiarity with the Kerridge system is advantageous but not essential.

Responsibilities include:

  1. Booking customers' vehicles into the Service Department both over the phone and face to face.
  2. Explaining the repair process and cost breakdown.
  3. Building customer relations and delivering a fantastic level of Customer Service.

This is an opportunity to become an important part of a fantastic dealership and dealer group, making this an attractive proposition for a driven, well-motivated candidate.

Please note that successful candidates will be contacted within 24 hours of application.

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