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Service Advisor
Perfect Placement
Northampton
On-site
GBP 27,000 - 30,000
Full time
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Job summary
An established industry player in automotive recruitment is seeking a dedicated Service Advisor to join their dynamic team. This role focuses on delivering exceptional customer service while managing service and repair communications effectively. The ideal candidate will have experience in a similar role and be adept at using dealership software. With a competitive salary and bonus structure, this position offers a fantastic opportunity for growth in a supportive environment. If you thrive in a fast-paced setting and are passionate about customer satisfaction, this role is perfect for you.
Benefits
Qualifications
- Experience as a Service Advisor in the automotive industry.
- Strong customer focus and communication skills.
Responsibilities
- Communicate with customers about service and repair work.
- Produce job cards and update customer records.
- Prepare invoices and advise on repair costs.
Skills
Tools
Job description
We are currently advertising on behalf of a well-regarded Automotive Main Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Northampton area.
Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.
- Basic Salary: £27,000 - £30,000 + Bonus
- OTE after bonus £34,000 - £37,000
- Hours of Work: Monday to Friday 08:00-18:00
- Saturday (1 in 3) 08:30-13:00
- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software
- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires
For your hard work, our client is offering a salary of up to £30,000 with OTE of circa £37,000.
To apply for this Service Advisor position, please forward your CV to Tom Thacker quoting the job reference number or call our office for a chat about this position.
Perfect Placement are the UK's Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
Perfect Placement UK Ltd - See our website for details.
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