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Service Advisor
ACS Recruitment Consultancy
Greater London
On-site
GBP 28,000 - 32,000
Full time
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Job summary
Eine etablierte Automobilhandelsgruppe sucht einen erfahrenen Service Advisor, um ihr dynamisches Team zu verstärken. In dieser spannenden Rolle sind Sie dafür verantwortlich, Kunden professionell zu beraten und sicherzustellen, dass ihre Fahrzeuge pünktlich und effizient bearbeitet werden. Sie werden die Möglichkeit haben, Ihre Kommunikations- und Organisationsfähigkeiten einzusetzen, um langfristige Kundenbeziehungen aufzubauen und den Umsatz durch Cross-Selling zu steigern. Wenn Sie eine Leidenschaft für den Kundenservice haben und in einem schnelllebigen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.
Qualifications
- Mindestens 2 Jahre Erfahrung als Service Advisor in einem Autohaus.
- Starke Kommunikationsfähigkeiten und Kundenorientierung.
Responsibilities
- Beratung zu technischen Fragen und Problemen.
- Buchung von Fahrzeugen und Informieren der Kunden über den Fortschritt.
Skills
Job description
Service Advisor
GBP28-32k basic with GBP34-38k OTE
Guildford
Permanent/Full Time
Working Hours: Monday to Friday (8am 6pm) / 1 in 3 Saturdays (8.30am 12.30pm)
Our client, a franchised Motor Trade main dealer group in the Guildford area, is on the lookout for an experienced Service Advisor to join their busy team. If you are interested in finding out more please contact us today!
Duties & Responsibilities:
- Advising on technical queries or issues.
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
- Booking vehicles into the department for work to be carried out.
- Informing customers of the progress of their vehicle.
- Cross selling customer repairs and parts.
- Finalising the invoice on completion of required work.
Your Background & Skill:
- Proven experience working in a busy and demanding dealership, as a Service Advisor (2 years +)
- Well presented and have excellent interpersonal and organisational skills.
- Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
- Excellent communication skills.
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