Enable job alerts via email!

Service Advisor

C&B Recruitment

England

On-site

GBP 31,000 - 36,000

Full time

30+ days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

An established industry player is seeking an Automotive Service Advisor to join their successful aftersales team in Stockport. This role involves providing exceptional customer service by managing vehicle bookings, updating clients on progress, and upselling services and products. The ideal candidate will have previous experience in a main dealer environment, a full driving license, and a stable career history. With full ongoing training and progression opportunities, this position offers a great chance to develop your career in the automotive sector.

Benefits

Full Ongoing Training
Annual Pay Reviews
Progression Opportunities
Pension Scheme
Car Scheme

Qualifications

  • Previous experience as an automotive service advisor is essential.
  • Full driving license required and stable career history.

Responsibilities

  • Provide seamless service from vehicle drop-off to handover.
  • Book customer vehicles for services, MOTs, and repairs.
  • Liaise with departments to ensure timely vehicle readiness.

Skills

Customer Service
Communication Skills
Sales Skills

Job description

Automotive Service Advisor
Basic GBP31,000
OTE GBP35,500+
Prestige Main Dealer - Stockport


C&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well-established aftersales team based in Stockport.

Previous experience working within an aftersales department in the motor trade as an automotive Service Advisor is essential for this role.


Service Advisor Role Overview

  1. Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
  2. Booking customer vehicles in for Services, MOTs and/or repairs.
  3. Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls advising on additional work that may need to be completed.
  4. Liaising with the Workshop, Parts, and Sales department to ensure customers' vehicles are ready on time.
  5. Upselling of work, parts, and accessories whenever possible, acting on opportunities to sell additional products and services.


Requirements:

  1. Previous experience working as an automotive service advisor within a Main Dealer.
  2. Full driving license is required.
  3. Stable career history.


Company Benefits:

  1. Full Ongoing Training.
  2. Annual Pay Reviews.
  3. Progression Opportunities.
  4. Pension Scheme.
  5. Car Scheme.


If you have the relevant experience working as an Automotive Service Advisor and would like to know more, contact Ian Bowker at C&B Recruitment.

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.