Service Activation Project Manager

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

Integrated Health Solutions (IHS) team members are seasoned professionals with in-depth knowledge of the healthcare value chain, as well as breadth of experience across multiple disciplines. They are able to partner with hospital management teams to drive complex transformational change, implement innovative growth strategies, streamline patient-focused care pathways and run and optimize operations.

We are looking for an experienced Senior Service Activation Manager to lead the delivery of complex supply chain managed service projects. In this role, you will be a strategic leader with deep project management expertise and a strong understanding of healthcare supply chain operations, supporting the delivery of IHS operating room managed service (ORMS) and Cath Lab managed service (CLMS) across materials management, managed equipment services and turnkey solutions. This is a remote role with a willingness to travel within the UK and occasionally within the EMEA (Europe, Middle East and Africa) perspective (approximately 50% total).

Responsibilities may include the following and other duties may be assigned:

• Lead the delivery of ORMS and CLMS projects, ensuring they meet scope, project timelines, and budgetary requirements.
• Define project goals and deliverables in collaboration with internal IHS Business Development and Operational subject matter expertise.
• Manage project risks, dependencies, and issues - developing mitigation strategies as needed.
• Serve as the primary point of contact for clients through effective communication and building strong collaborative relationships.
• Collaborate with external vendors and client stakeholders to align on objectives and deliverables and facilitate effective communication, reporting, and decision making between all project stakeholders.
• Leverage PMO (project management office) playbook and toolkit to adhere to standardized ways of working, ensuring team members are aligned to meet clearly defined objectives.
• Ensure all projects adhere to regulatory and IHS quality standards specific to OR and Cath Lab implementations.

Required Knowledge and Experience:

• Bachelor’s degree in project management, supply chain management, healthcare management, or a related field (Master’s degree preferred).
• 5+ years of experience in NHS facing project management, with a focus on supply chain operations and in-depth knowledge of healthcare industry challenges, trends, and regulations related to supply chain operations.
• Proven success in delivering large-scale, complex projects on time and within budget.
• Experience working in a managed services environment or with outsourcing solutions is highly desirable.
• PMP, PRINCE2, or similar project management certification and proficiency in project management tools (e.g., MS Project, Planisware) and methodologies (e.g. Agile, Waterfall, or Hybrid).
• English fluency required; other languages preferred (Dutch, Danish, French, German).

Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package.
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.