Senior UX/UI Product Designer

Company Description/ Business Unit

Location: London (hybrid working 2 office days per week)

Employment Type: Permanent, full time

Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance

Thought The AA only provide roadside assistance? Think AA-X.

Technology has made human life easier; from booking holidays and banking, through to meeting new people and work opportunities. But over the last decade owning and driving cars has gotten far tougher. At AA-X we are on a mission to re-invent the car ownership and usage experience.

We imagine, build and grow connected car ventures. Using data and AI to provide car and driver insights with new solutions that give drivers control, confidence and a little joy across their motoring lives.

As a Senior UX/UI Product Designer within AA-X, you’ll be part of the UK’s largest and most trusted driving company, developing and testing human-centric products and services fast; whilst giving AA members first access to everything we build. Are you ready for a career where you’re always ahead?

This is the job

As a Senior UX/UI Product Designer at AA-X, you’ll collaborate with a team of talented and passionate individuals to design, launch, and incubate next-generation B2B and B2C connected car products that revolutionise the car ownership experience.

You’ll define, design, research, prototype, and implement new features, as well as iterating on existing ones. We’re seeking a Designer who is enthusiastic about leveraging new technology to solve problems and dedicated to creating transformative user experiences. You should possess a blend of interaction design, visual design, and product thinking skills. Being customer-obsessed and research-driven is essential. You should be a natural collaborator, capable of working both independently and within a team environment.

We're excited to see your work, therefore please include your portfolio as part of your application.

What will I be doing?

• Oversee the user experience of a product or feature from conception to launch, owning the end-to-end design across multiple features or products.
• Contribute to the creation and evolution of design tools and frameworks, including the Design System, experience principles, and ways of working.
• Foster user-centricity, ease of use, and seamless connections between products by focusing on the customer journey and addressing problem statements.
• Collaborate closely with cross-functional teams, including product managers, engineers, and marketers, to integrate research findings and align business goals with user needs.
• Manage workload, responsibilities, and deliverables to ensure the success of the design team, squad, and department.
• Facilitate workshops, present designs, prototypes, and concepts to cross-functional partners and stakeholders, while actively demonstrating AA-X values and behaviours.

What do I need?

• Showcase Your Skills: Demonstrable portfolio of visual design, interaction design, and product thinking showcasing your strong experience with designing for both B2B and B2C environments across web and app. Experienced within both start-up and corporate organisations.
• Design with Purpose: Utilise your deep understanding of user-centred design methods, UX research, and product discovery to create clear, impactful designs. Experience with data visualisation is a plus!
• Solve Real Problems: Focused on creating experiences that address user problems and business opportunities. Your designs will balance qualitative and quantitative insights, driving real business outcomes.
• Collaborate and Innovate: Experienced with engineering, product owners, and data science teams. Tooling experience utilising Figma, Miro, and Jira to bring your ideas to life. Experience with Design Systems (Figma/Storybook) is a big plus.
• Communicate and Inspire: Comfortable with presenting your work to broader product teams and leaders, clearly articulating goals, concepts, and designs. Your storytelling and facilitation skills will engage and inspire cross-functional teams.
• Be a Team Player: Join a team that values collaboration, innovation, and adaptability. Your passion for user-centred design and your ability to navigate ambiguity will help drive our projects forward.

Additional information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.