Senior UX/UI Designer

Permanent

London, Cape Town - Hybrid

Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel-related benefits within a market-leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits, and Insurance.

The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers.

We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

The Role

The Senior Designer is a pivotal role responsible for crafting exceptional user experiences and visually stunning designs across our digital products and platforms. You will play a key part in shaping our products ensuring they are accessible, user-friendly, and aesthetically pleasing. Working closely with the Head of Design and cross-functional product teams, you will translate user needs and business objectives into innovative and engaging design solutions.

Key Responsibilities

• Design Execution and Oversight: Lead the design process from concept to implementation, creating wireframes, prototypes, and high-fidelity mockups for web or mobile applications.
• User-Centred Design: Champion user-centred design principles, conducting user research, usability testing, and incorporating feedback to continuously improve our products.
• Design System Contribution: Collaborate on the development and maintenance of our design system, ensuring consistency and cohesiveness across our digital ecosystem.
• Visual Design Excellence: Create visually appealing and on-brand designs that adhere to our style guide and best practices, elevating the overall user experience.
• Cross-Functional Collaboration: Work closely with product managers, engineers, and other stakeholders to ensure design aligns with product requirements, technical feasibility, and user needs.
• Mentorship and Guidance: Provide guidance and mentorship to junior designers, fostering their growth and development within the team.

Knowledge, Skills, and Experience Required

Knowledge:

• Design Principles: Strong grasp of fundamental design principles, including typography, colour theory, layout, and visual hierarchy.
• UX/UI Design: In-depth knowledge of user experience (UX) and user interface (UI) design processes, methodologies, and best practices.
• Digital Platforms: Familiarity with designing for various digital platforms, including web, mobile (iOS and Android), and responsive design.
• Design Tools: Proficiency in industry-standard design software such as Figma and prototyping tools.

Skills:

• Creative Problem-Solving: Ability to analyse complex design problems and develop innovative, user-centric solutions.
• Attention to Detail: Meticulous attention to detail, ensuring pixel-perfect designs and a high level of craftsmanship.
• Communication: Excellent written and verbal communication skills, effectively articulating design concepts and rationale to both technical and non-technical audiences.
• Collaboration: Strong team player with the ability to collaborate effectively across disciplines and build positive working relationships.

Experience:

• Proven Track Record: A minimum of 5+ years of experience in digital design, demonstrating a strong portfolio of successful projects.
• Agency or In-House: Experience working in either an agency or in-house design environment, ideally with exposure to both.
• User Research: Experience conducting and analysing user research to inform design decisions.
• Agile Environment: Familiarity with working in an Agile development environment, iterating designs based on feedback and testing.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose-driven, high-performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team, and Be insight-led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com.