Senior UX Designer

We are looking for a Senior UX Designer with an inherent empathy for the user, and a talent for making the complex simple and intuitive.

About the role

Are you a digital UX evangelist who champions the importance of user-centred design through assured communication and collaboration? Meticulous, curious, and methodical with a desire to take a creative approach to problem-solving?

Responsibilities

• Engaging within our collaborative UX workshops and project teams to lead and capture user needs
• Curating a scalable set of deliverables for a variety of exciting projects that communicate a clear concise UX solution and device/channel strategy, including
  • Project objectives and requirements
  • User proto personas
  • Empathy maps
  • User Journeys
  • Information architecture
  • Content vision, models, and taxonomies
  • Prioritisation of the project scope
• Producing mobile-first wireframes and prototypes at varying levels of fidelity
• When applicable, set-up and build the corresponding content models for DXP and a headless CMS environment
• Contribute towards the creation of Functional Specifications and Proposals
• Performing heuristic UX audits of existing and new client sites, focusing on core criteria, design, usability, efficiency, and error frequency
• Conducting scalable and adaptive user insight via scalable research techniques to identify UX improvements for existing client solutions
• Providing SEO support and analytical audits (Google/other)
• Continually monitoring UX best practice and tools, and establishing ways to streamline and optimise our processes
• Evangelise the importance of UX thinking across all areas of the business
• Experience designing for Ecommerce solutions would be desirable

Skills and experience

• Designing for differing DXPs/CMS and fully composable headless solutions
• Commercial experience at a mid/senior level, preferably from an agency background
• A proven portfolio that shows off your expertise, full of intuitive and engaging user-centred solutions that demonstrate UX best practice
• A solid understanding of conversion, mobile-first design and success metrics
• Experience using DXP, Headless CMS solutions and industry standard tools such as Axure, Sketch, Figma, Miro, Hotjar, and Google Analytics
• Incredible attention to detail and strong organisational skills
• Excellent verbal and written communication skills
• Experience collaborating with a multi-disciplined team of Developers, Designers, SEO Analysts and Project Managers

Location

Our head office is in Witney, Oxfordshire. We welcome UK-based applicants and operate hybrid working. We value face-to-face team collaboration, typically with 2-3 days+ per week in the office, after 4+ days per week during the first 6-12 months subject to role, experience, and location.

Equal opportunities

We are an equal opportunities employer, and strongly support diversity in our team.