Senior UX Designer

Job Description
Get ready. Because you’re about to embark on an AI mission to revolutionise small business and accounting practices.

Sage Copilot isn’t just an AI-powered tool. We’re developing a game changer. A tool that will help customers streamline their tasks, boost their efficiency, and unlock new opportunities. Making it a trusted business partner, the likes of which they’ve never seen.

And you’ll be at the forefront of its development, as part of a global team, who can’t wait to collaborate and innovate with you.

We’re working on a truly groundbreaking product. So, is this your next technology job? No—that doesn’t do it justice. This is the future realised—for you, for our customers, and for the shape of technology as we’ve dreamed it.

This is a hybrid role – three days per week in our Newcastle or Manchester offices.

Ready to take your design career to the next level? Want to own the design of AI-driven products, see your work through to launch and beyond, and make a meaningful impact on customers and communities?

You’ll join a small team of talented, innovative, fresh-thinking designers whilst being part of a wider global community of analysts and developers.

You’ll take an active role in the interaction design of our products, with the freedom to do the best work of your career.

What you’ll do:
In this role, you’ll take an active role in the interaction design of our AI-driven products, with the freedom to innovate and iterate. Here’s what your first 12 months might look like:

1. Set up your new MacBook Pro and Wacom tablet if you’d like one.
2. Discover the breadth and depth of the products you’ll design for - on the web and mobile.
3. Immerse yourself in our Design System, define improvements, and get them published.
4. Iteratively design end-to-end experience for big-ticket product features.
5. Get to know our customers and users by name - meet entrepreneurs and some incredible small businesses.
6. Engage with talented developers to make your designs reality, and collaborate on our Development Framework, Carbon.

What we offer:

1. See your designs reaching hundreds of thousands of users across the world.
2. Continue your self-development – with dedicated learning days, and funding to attend or speak at conferences and meetups.
3. Make a difference to the communities we live and work in with 5 volunteer days every year.
4. Enjoy benefits like flexible holiday allowances, a great pension, a healthcare cash plan, and join the onsite gym if you like.

We’re interested in talented interaction designers who deliver effective solutions, as well as delightful experiences. If you’re ambitious enough to deliver the best in the market, but humble in understanding the real life needs of users, step this way!

We value diversity and believe it drives innovation. We encourage applications from candidates of all backgrounds and experiences.

Key Responsibilities
As a Senior UX Designer, your responsibilities will include:

1. Competitor analysis, definition of the user model, discovery of business rules and constraints, collaboration with analysts.
2. Design of our product ecosystem as well as specific product features, including layout patterns, UI elements, navigation patterns, and information architecture.
3. Divergent and convergent, iterative design, backed up with rationale and critique.
4. Rapid prototyping and user testing.
5. Production of high-fidelity pixel-perfect designs, and key states treatments, collaborating with visual designers and developers.
6. Developing the Sage brand, pattern libraries, and Design System.
7. Support, coaching and mentoring of junior colleagues.
8. Peer review, feedback and critique to support the design of others.
9. Influencing and stakeholder relationship management.

You’ll bring strong experience of:

1. Deep understanding of AI technologies, such as machine learning, natural language processing, and generative AI, and how they can be integrated into user experiences.
2. UX and UI design, with a track record of shipped projects.
3. Interaction design - low-to-high fidelity, iterative design.
4. Expert level use of Figma.
5. The design of cloud software, software-as-a-service (SaaS), or rich interactive systems.
6. Design thinking (Empathize, Define, Ideate, Prototype and Test).
7. Accessible design.
8. Responsive design.

Not essential, but practical experience is a good advantage in:

1. Experience in designing and launching AI-driven products, with a focus on creating user-friendly, trustworthy experiences.
2. Information architecture.
3. Lean and Agile methodologies.
4. Design Sprint, or value proposition design methods.
5. Customer journey mapping, service design.
6. Product-led growth.
7. Designing for product ecosystems or Design Systems.
8. Design collaboration and critique in a larger design organisation.
9. Native mobile (iOS or Android).

These areas have dedicated team members to deliver them, but generalist experience is a good advantage:

1. User research and user testing.
2. Content design.
3. Business analysis.

Not a focus:

1. Visual design.
2. Design of websites, marketing design, ‘digital’ design, design of physical products.
3. Brand design.

Function
Product Delivery

Country
United Kingdom

Office Location
Newcastle; Manchester

Work Place type
Hybrid

Advert
Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. It’s why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/
Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at careers@sage.com.
Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/