Senior UX Designer

About The Role
Hippo is recruiting for senior consultants in UX design. UX designers ensure that people using a service can do what they need to do, when they need to do it, in a way that is easy for them. Working with user researchers, they identify what users need from a service and use that information to inform their design decisions. Champions of user-centred design, they work with other Agile team members to test and iterate designs, and advise clients on how to get the best from UX design.

As a senior consultant in UX design, you’ll already be an expert in your field. You’ll also be a leader of people and teams and advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members, and to develop as a leader.

What you’ll do

• Advise clients on how to solve complex problems using UX design, people-centred design and Agile methodologies
• Lead multidisciplinary Agile teams to design services that meet identified user needs
• Advocate inclusive approaches and styles within UX design
• Build supportive relationships with clients and stakeholders, yet challenge ideas and manage difficult conversations
• Line management of interaction designers and advise other colleagues on how to get the best from UX design
• Support in recruitment, events, blog-writing and winning new business
• Promote Hippo’s people-centred design offer both internally and externally

Skills and experience that you need

• Advanced UX design skills, with experience of applying these across different environments
• Experience of working in multidisciplinary Agile teams to design and deliver people-centred services
• Experience of designing for diverse users, including those with accessibility or assisted digital needs
• Proven experience of championing UX and service design approaches
• Experience of line management or mentoring/training other UX designers
• Advanced communication and stakeholder management skills, with the ability to manage conflict and convey difficult messages with tact and sensitivity
• A good understanding of other Agile roles across design, product and tech
• Strong consultancy and leadership skills, and confidence in exploring problem spaces with clients to determine the most appropriate way forward

What makes us great
As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits:

• Contributory pension scheme (Hippo 6% with employee contributions of 2%)
• 25 days holiday plus UK public holidays
• Perkbox access for a wide range of discounts
• Critical illness cover
• Life assurance and death in service cover
• Volunteer days
• Cycle-to-work scheme for the avid cyclists
• Salary sacrifice electric vehicles scheme
• Season ticket loans
• Financial and general wellbeing sessions
• Flexible benefits scheme with options of:
• private health cover
• private dental cover
• additional company pension contributions
• additional holidays (up to an extra 2 days)
• wellbeing contribution
• charity contributions
• tree planting

Diversity, Inclusion and Belonging at Hippo
At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.

We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.

Job Type: Full-time

Pay: £57,000.00-£72,000.00 per year

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Edinburgh EH8 9BT