Job Description:
Senior User Researcher
Bupa Place, Salford Quays M50 3SP as your base - flexible, hybrid
Permanent
Full Time (37.5 hours per week)
Salary circa £50K depending on experience
We consider all types of flexibility wherever possible, including locations, hours and working patterns.
We make health happen
You’ll sit alongside a passionate and talented multi-disciplinary experience design team, made up of user researchers, product designers, content designers and design operations, who are focused on creating the best digital experiences for Bupa’s customers in the UK.
You’ll plan, design, and lead research activities with users that help teams get a deep understanding of the people that use Bupa's products and services.
You'll help others create research activities in larger teams and on more complex projects, research that will help to inform proposition, service, content, and interaction design so that our products and services meet the needs of our users and are truly customer centric.
How you’ll help us make health happen
You
This role is flexible in terms of where you’re based – our team is based all over the UK! We just ask that you can make it into our Salford (just outside of Manchester) office once a quarter for dedicated team time, and as and when for key meetings/activities. However, you’re free to come in to the office as often as you’d like – whatever works for you.
Benefits
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format please email: careers@bupa.com
Time Type:
Full time
Job Area:
PR , Marketing & Brand
Locations:
Bupa Place