Senior Unified Communications Manager - Prince Charles Hospital

Cwm Taf Morgannwg University Health Board

This post is Fixed term for 18 months to meet the needs of the service.

We are looking for a Senior Unified Communications Manager based in the Prince Charles Hospital and surrounding area to join our Digital team at CTMUHB. You will be responsible for leading on the voice and data networking services at the Prince Charles Hospital and surrounding sites, supporting a multi-million pound redevelopment of the hospital. You will lead the installation, configuration, testing, and optimisation of the voice and data network, ensuring high availability, performance, and security. This post is initially a fixed term/secondment until 31 October 2026, with potential to run until March 2028. If you are interested in applying for it as a secondment, please obtain permission from your current line manager prior to applying.

Main duties of the job

1. Act as the lead specialist, and be accountable for delivery of the Voice and Data services at the Prince Charles Hospital and surrounding sites.
2. Be responsible for maintaining the delivery of high-quality IT Voice and Data Communications Services at the Prince Charles Hospital and surrounding sites, ensuring that the services are fully operational at all times and configured to provide optimum service.
3. Plan specialist Voice & Data projects that impact clinical and non-clinical areas at the Prince Charles Hospital and surrounding sites. Provide strategic direction and operational support in the management and maintenance of all CTMUHB Voice and Data Systems at the Prince Charles Hospital and surrounding sites.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15,000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Working for the NHS, you are part of the biggest employer in Wales, where there is plenty of opportunity to make a difference. We offer:

• A competitive salary Band 7 £46,840 - £53,602.
• 28 days annual leave rising to 34 with years service.
• A supportive and collaborative work environment, where you will be part of a team of data and voice engineers and technicians, providing specialist guidance, support, and cross training.
• A commitment to your professional development and career progression, with opportunities to gain professional certification and further education.
• A chance to make a difference in the NHS, and to contribute to the well-being of the communities we serve.
• Options to purchase up to 10 days annual leave.
• Flexible / hybrid working arrangements between site and home.
• Progression opportunities as the role and team develop.
• Market leading staff well-being support.
• Employee Assistance programme.

Person Specification

Qualifications / Knowledge

• Relevant Degree or equivalent skills, knowledge and experience, plus specialist knowledge of voice and data networking, protocols, standards, and technologies to Postgraduate Diploma level equivalency or demonstrate equivalent experience.
• Professional certification in data network engineering, such as CCNA, CWNA, CWSP, CWDP, or CWAP

Experience

• Detailed Voice and Data communications experience, both Local and Wide Area, wireless networks, and cyber security.
• Experience in leading and co-ordinating data network projects.
• Extensive experience of working with Health ICT systems, including Voice and Data Communications.
• Experience of effective team management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board

£46,840 to £53,602 a year per annum, pro rata