Senior Travel Sales Advisor

Travel Consultant - Tour Operator specialising in bespoke small group and individual tours throughout the UK and Ireland. We are seeking a Travel Consultant with Tour Operations experience, who is a builder of rapport with customers and uses their relationship skills to sell. While ideally you will have good UK knowledge, Travel Consultants currently selling overseas holidays and keen to do something different are also of great interest to our award-winning Travel Company! Salary is circa £27k - £30k pa plus benefits, and this role can be office-based in Glasgow, hybrid, or fully remote.

JOB DESCRIPTION:

The ethos is to offer tailormade and experience-focused holidays throughout the UK and Ireland. Their discerning clientele seek itineraries that offer authentic experiences and great service, resulting in a high level of repeat business.

1. Be responsible for responding to enquiries and converting them into tailor-made holidays.
2. Listen and respond to the customer's needs, then organise everything from accommodation to activities to travel, creating a unique holiday experience in partnership with local businesses who share our commitment to quality and customer service.
3. Utilise your natural sales skills backed by a strong customer service focus.
4. Be fluent in English and demonstrate excellent attention to detail in both literacy and numeracy.
5. Relish the challenge of working in a fast-paced yet supportive environment as part of a small team of around 20 people.
6. Be a skilled communicator and computer literate.
7. Use your excellent knowledge of the geography of Scotland - ideally also England, Wales, and Ireland - and be passionate about encouraging visitors from home and overseas to explore beyond-the-beaten track.
8. Believe a holiday in the UK/Ireland can be just as good as one abroad.
9. This is a full-time position, based on a 37.5 hour working week within our Mon to Sat office opening hours. Occasional overtime may be necessary at peak times. Once experienced, you will also take your turn to cover the 24/7 duty rota for customers on holiday.

THE PACKAGE:

Starting salary is up to £30k dependent on experience, with an additional company bonus, plus opportunities to experience our tours and itineraries. This role can be office-based/hybrid in Glasgow, but there is potential to consider fully remote depending on the candidate's experience.

EXPERIENCE REQUIRED:

We are seeking someone with a Travel Consultant background within a sales-focused environment for a Tour Operator. You will have good knowledge of the UK & Ireland, but you don't have to have specialised in this before. Travel professionals from luxury tour operators that sell international travel will also be considered if you're keen on a change in direction!

INTERESTED?

Please follow the instructions to apply, attaching your CV. This vacancy is being managed by Gemma Thelwell (0141 248 5222, gemma@traveltraderecruitment.co.uk). If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV; we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!