Senior Transformation & Delivery Manager

Senior Transformation & Delivery Manager

NHS South Yorkshire Integrated Care Board

An exciting opportunity has arisen for an enthusiastic individual with relevant experience of:

• Implementing and delivering transformation and change management within and across a health and care system.
• Robust system leading and effective partnership working.
• Using the principles of the commissioning cycle and evidence-based working in transformation work to join the Barnsley Place Transformation and Delivery Team of the ICB.

The Transformation and Delivery Team in Barnsley supports the ICB and partners to deliver our ambitions as set out within the Barnsley Health and Care Plan alongside the broader ambitions of South Yorkshire ICB.

The Senior Transformation and Delivery Manager will work as part of the team, taking the lead on developing and delivering effective change management, horizon-scanning to spot innovation opportunities to transform and improve health and care services for the population of Barnsley. The role will have a particular focus on prevention and management of long-term conditions, cancer and end of life and planned care.

Interview date: 20 January 2025

Main duties of the job

The post holder will contribute to the development of South Yorkshire and Barnsley Place Transformation and Delivery functions. This will transform the work we undertake and will shape how we operate and align our capacity across the ICB to deliver priority transformation and change programmes.

The post holder will lead the delivery of specific work streams and programmes in relation to health and care transformation and delivery.

Key work areas include:

• Transformation work streams across ICB Place.
• Long Term Conditions, Prevention, Management and pathways/service redesign.
• Anticipatory/Proactive Care. Working with Primary Care and other place partners.
• Contributing to the development and delivery of plans that address health inequalities.
• Planned care, elective and diagnostics, including referral management.
• Cancer improvement and end of life care.
• Contributing to the South Yorkshire System Control Centre arrangements and management of place-based escalation arrangements.
• Supporting the T&D team with Quality, Service Improvement and Redesign (QSIR).

If you are interested in the role and think you have the right experience and abilities as detailed in the job description, please contact Kate Parker (Portfolio Lead Adults and Physical Health, Transformation and Delivery) at kate.parker4@nhs.net for an informal discussion.

About us

NHS South Yorkshire Integrated Care Board oversees health and social care for a population of 1.4m people. Working through our 4 places, Barnsley, Doncaster, Rotherham, and Sheffield, we are building on the strengths, capacity and knowledge of all those directly involved with our local communities to deliver our four key aims of Improving outcomes in population health and healthcare; Tackling inequalities in outcomes, experience and access; Enhancing productivity and value for money; and Helping the NHS support broader social and economic development.

Our near 1,000 staff are committed to addressing the broader health, public health, and social care needs of the population across South Yorkshire through our values of One Team, Empowered and Innovative. We work as a key partner with the Integrated Care Partnership (ICP) of health and care providers within the South Yorkshire Integrated Care System (ICS) to collectively deliver health and care services that meet the needs of the local population. In total there are 186 GP practices in the region, 72,000 health and social care professionals working across seven NHS trusts and four local authorities, and a further 6,000 voluntary, community and social enterprise sector (VCSE) organisations. We work alongside all these colleagues through local councils, our VCSE partners and other partners to address health inequalities and wider determinants of health in South Yorkshire.

South Yorkshire ICB is a Disability Confident Employer.

Job responsibilities

Communication and relationships

• Supporting collaborative arrangements and negotiations with providers, as part of the transformation, delivery and improvement function.
• Provide additional support to the wider transformation, delivery and improvement team through working flexibly to directly assist other portfolios of work where they may be a subject matter expert or through research and development and delivery of materials as required.
• Provide expertise of best practice change and project management methodologies.
• Communicate, engage and build relationships with key partners across a wide range of stakeholders including providers, other health and social care organisations (Councils) and commissioners.
• Engage and manage relationships with stakeholders to achieve a common purpose and realise mutual benefits where there may be contentious decisions to be made around performance or finance etc.
• Produce material for and present complex presentations to large groups which are engaging, influential and effective in delivering key messages, the content of which may include highly complex technical, contentious or very sensitive information.
• Forge close working relationships across the organisation to facilitate an effective matrix style approach to delivery of contracts, services, projects and programmes of work.

Analytical and judgement

• Identify options by utilising specialist knowledge using agreed criteria and initiative to test solutions in advance.
• Contribute to the development of key performance indicators and milestones for specific projects/services.
• Interrogate and analyse, sometimes highly complex, information to support the delivery of clear reporting and outcomes.
• Interpret national policy and guidance in relation to specific areas of work to support the delivery of local strategy and plans.
• Write and submit regular reports for senior managers and executives showing progress against milestones, status, resource requirements, issues, risks and dependencies, making recommendations where a range of options may exist.

Planning and organisation

• Managing the set-up and delivery of services and projects, working with colleagues and subject matter experts on the strategic planning, scoping, design and the delivery.
• Deliver service change/redesign linked to requirements from NHS England and NHS Improvement which are complex in nature and that supports system transformation.
• To support the development and implementation of new/existing services, including planning and needs assessment, development/review of service specifications, participating in the procurement process, issuing contractual documentation, supporting mobilisation and ongoing contract management including improvement and performance of services.
• Manage the whole commissioning cycle, reporting on progress and managing risks and issues, escalating where necessary to the appropriate board.
• Support organisational change and the uptake of initiatives that support excellence.
• Ensure benefits are identified, understood, measured, tracked and owned.
• Demonstrate flexibility and support new portfolios of work where necessary.

Policy and Service Development

• To ensure all public contact with the team is of highest professional standard.
• To embed patient and public involvement where appropriate at all levels of decision making.
• Be a champion for best practice, learning from experience and from others, supporting the spread of innovation within the organisation.
• Develop and implement standardised operation processes and procedures for projects, and work with senior team members to develop project management policies that apply across SYICB.
• Keep patient interest at the centre of all activities and involve patients and public in policy development and service, project and programme delivery where appropriate.
• Works within organisation and national guidance, interpreting national guidance relevant to the area of work and acting a subject matter specialist within the specific area.
• Support the work at Place and across SYICB to ensure value for money across commissioned services including the delivery of any required efficiency/change programmes.

Research and Development

• Undertake research and development initiatives, delegating as appropriate.
• Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting data and information.
• Pro-actively identify service improvement needs and opportunities, by complex analysis of data/information, audits or surveys, and prioritise improvement activities.

Person Specification

Attributes

• Commitment to equality of opportunity, focused on removing barriers to full participation.
• Fosters good working relationships and values difference.
• Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.

Qualifications

• Educated to Masters level in a relevant area of academic practice or equivalent experience working at a commensurate band / level.
• Evidence of continuing professional development relevant to role.
• To have one or more of the below project management qualifications or equivalent level of experience:
• Managing Successful Programmes Advanced Practitioner
• APM Registered Project Professional.

Experience, Knowledge and Understanding

• Knowledge of the commissioning function including planning, assessment of needs, service development/implementation, contracting, performance management/service improvement across health and social care.
• Experience of commissioning services in health and/or social care sector.
• Understanding of public sector contracting (NHS/Social Care).
• Significant experience of managing projects and delivering them within agreed timescales and budgets.
• Experience of leading change in service delivery from a commissioning perspective.
• Experience of providing support and input into complex services/programmes.
• Experience in managing stakeholders, taking account of their levels of influence, and particular interests.
• Experience of preparing briefing papers and correspondence at board level.
• Experience of managing a team.
• Must understand the background and aims of current healthcare policy and appreciate the implications of this.
• Must understand the relationship between the Department of Health & Social Care and individual provider and commissioning organisations.
• Previous experience in similar role in a healthcare or public sector environment.
• Experience of working in portfolio and/or programme management environment.
• Member of relevant professional body.

Skills and Competencies

• Able to provide and receive highly complex, sensitive and contentious information.
• Able to draw qualitative and quantitative information from a range of sources and present it in a clear and concise way.
• Able to take decisions on difficult and contentious issues where there may be a number of courses of action.
• Able to negotiate on difficult and contentious issues including performance and change.
• Ability to effectively plan and think strategically and analyse and resolve problems in a multi-disciplinary environment.
• Good analytical skills with an ability to analyse and consider complex information and develop a range of options.
• Ability to anticipate problems before they arise and offer appropriate solutions.
• Demonstrate the ability to plan over the short, medium and long-term altering plans to fit with the rapidly changing environment.
• Experience of identifying and interpreting national policy.
• Experience of researching best practice and developing solutions that can achieve optimal outcomes for all stakeholders.
• Good working knowledge of Microsoft Office suite and intermediate keyboard skills.
• Excellent communication and presentation skills and an ability to engage successfully with a wide range of people at all levels within the organisation.
• Ability to build relations with internal and external partners which are critical in securing the strategic objectives.
• Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.

Employer name

NHS South Yorkshire Integrated Care Board