Senior Team Leader - Implementation Services (GMP)

Senior Team Leader - Implementation Services (GMP)

Apply locations: UK Leatherhead, UK Leeds, UK London, UK Manchester

Time type: Full time

Posted on: Posted 11 Days Ago

About Aptia

Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better.

In an underserved market, with huge potential for growth, Aptia serves 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more than seven million people live healthier and happier lives.

And we are expanding. Aptia Group is not only fuelled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.

Specialist. Responsive. Thoughtful. These aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.

If you want to join a sector that never stands still, in a company culture that is agile and that will invest in your career development, we could have your perfect next role.

Job requirements

We have an exciting new opportunity to join our thriving Aptia project area. As a team leader, you will manage a team to successfully deliver the Data Preparation and Implementation work streams within GMP rectification and equalisation projects.

You will manage your team to ensure that projects are delivered within time and budget and ensure that staff maintain professionalism within work delivery, following the Aptia standards. Collaboration with other team leaders and management will also be necessary to ensure delivery and capacity are managed effectively across the wider team.

You will report to the Operations Director. This role will work on a hybrid basis aligned from any Aptia UK office.

What you will be doing:

1. Project delivery and scheduling:
   • Schedule work to satisfy budgetary targets and to utilise capacity.
   • Monitor project delivery, ensuring work delivery on team is within target and budget.
   • Liaising with internal and external stakeholders to ensure delivery of projects.
   • Working with Data Coordinators and Resource Team to plan future pipeline delivery.
   • Escalating issues to Senior Management with proposed solutions.
   • Continual monitoring of processes to identify Business Improvements and efficiencies.
   • Ensure staff adhere to Aptia standards for delivery of GMP project work.
2. Performance:
   • Proactively manage and identify training and development requirements across team.
   • Manage performance issues as necessary.
   • Be accountable for the standard and quality of work.
3. Financials:
   • Accurately record own time spent and spend time wisely.
   • Monitor staff time recording and utilisation, managing under performance as necessary.
   • Contribute to the GMP Teams revenue targets.
   • Monitor project delivery to minimise non-chargeable time and overruns.
   • Identify revenue opportunities.
4. Clients and colleagues:
   • Support Client Directors and GMP colleagues with delivery queries.
   • Attend project meetings as necessary – internal and external.
   • Build trusted and collaborative relationships with key teams and individuals.

What we’re looking for:

ESSENTIAL:

• Experience in people management and working within a project-based team.
• Technical experience of UK Defined Benefit pensions, specifically calculations of retirement benefits and interactions of GMP.
• Experience of reviewing / checking work completed by colleagues and of being an escalation point on urgent / complex projects.
• Proficient Computer Skills – in particular Microsoft Office, Word and Excel.
• Track record of being able to manage, prioritise and deliver multiple / large projects.
• Experience of communicating technical issues related to member benefits and calculations, including GMP details with colleagues and third parties.
• Willingness to learn new skills and be adaptable in a changing environment.

DESIRABLE:

• PMI or equivalent/relevant UK pensions qualifications.
• Project/programme delivery qualifications.

How to apply:

If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.

Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.

If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.

About Us

Aptia is a trusted provider of employee benefits and pension administration services, with offices in the U.S. and U.K. supported by shared services in India and Portugal. We manage programs covering over six million people and serving more than 1,100 clients, catering to both B2B purchasers of the administration platform and B2C employees.

With our extensive experience in the industry, we will deliver efficient and reliable solutions that ensure the smooth management of employee benefits programs. Our dedicated team of experts will combine in-depth knowledge with leading technology to simplify the administration process for clients.