Senior Systems Access Management, Wolverhampton

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Client:

OSB Group

Location:

Wolverhampton or Chatham

Job Category:

Other

EU work permit required:

Yes

Job Reference:

34a27c0aa8ed

Job Views:

75

Posted:

18.02.2025

Expiry Date:

04.04.2025

Job Description:

About the team

Are you an experienced access management professional looking for a new challenge? Our Systems Administration team in Wolverhampton is seeking a Senior Systems Administrator to play a vital role in providing high-quality administration, user-access and system configuration services to our organization. You'll have the opportunity to arrange and conduct system audits, participate in project meetings, and lead the team towards its objectives. If you're ready to take on a challenging role with the opportunity to enhance processes, this could be the role for you.

This role is a FTC for 12 months and can be based at either our Wolverhampton or Chatham site.

About Us

The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market. Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB’s unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia.

Alongside passion for our products and customers, we're passionate about our people and want to continue building a collaborative and engaging environment. Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work.

What you will be doing

You will oversee the administration of a number of critical systems and areas on behalf of the business. The Senior Systems Administrator is accountable for the provision of high-quality administration, user-access and configuration services related to relevant business areas and key business applications.

Your responsibilities will include:

• Manage the team of System Administrators on a day-to-day basis, including task allocation, rota management and all aspects of personal development.
• Provide advice and guidance to the business at ‘second line’ level for a range of critical business systems, including providing support for all Incidents and Service Requests relating to Systems Administration.
• Design and maintain tailored documentation for the supported systems where appropriate, including, but not limited to, guidance around installation procedures, configuration, system rules etc.
• Configure, maintain and set up all core applications as defined within each Service Level Agreement – including role-based user set up, access permissions and user re-certification.
• Act as an escalation point for the System Administrators, assisting in the triage of Major Incidents as needed and undertaking the onward escalation of more complex issues to the appropriate subject matter experts.
• Ensure that the Systems Administration assignment group is meeting the defined Service Level Agreements for all areas supported by the team.

In return for your commitment

We offer a base salary dependent on experience of between £34,000 - £40,000 and a competitive benefits package including:

• 28 days annual leave plus bank holidays.
• Access to Private Medical Insurance and Medical Cash Plan.
• Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase/sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme.

Could you be the one?

We are looking for talented individuals who have the experience and knowledge set out below:

• Previous experience of managing a team.
• Previous Systems Administration experience, particularly in the areas of role-based access.
• Previous experience of IT Service Management in an ITIL v3 or v4 environment.

We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.

What to do next

If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.

Alternatively, if you wish to have an informal and confidential chat please get in touch. Contact details can be found on our careers page.

If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you!

OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.

All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.