Senior System Administrator

We are excited to partner with NRL’s prestigious engineering client based in Middlesbrough to find a talented Senior Systems Support/Administrator (IT) to join their dynamic ICT Operations team.

This is a fantastic opportunity for an experienced professional to make a real impact within a leading engineering company. You’ll play a key role in ensuring the smooth running of critical IT systems, working alongside a supportive and innovative team.

If you have a passion for IT, a knack for problem-solving, and a desire to contribute to a thriving organisation, we’d love to hear from you!

About the role:

• Control, maintain and administer all company systems to a high level of accuracy
• Ensure company procedures and policies are adhered to
• Report to management on performance of systems
• Provide third line support to all ICT teams
• Actively engage with other team members in internal training, mentorship and knowledge transfer
• Provide support to the Systems Administration Manager
• Diagnose, troubleshoot and resolve service, software and hardware issues
• Install, configure and maintain service, software, hardware and application components
• Identify and implement new strategies for optimal system operations and processes
• Enforce security best practices to prevent cyber-attacks and security breaches

Duties and Responsibilities

• Complete Active Directory Management, including but not limited to group policy, users, computers/servers, DHCP, DNS, PKI and security
• Microsoft Office 365 services configuration, management and support
• Microsoft Azure services configuration, management and support
• Management of approximately 600+ worldwide servers across multiple domains, and ensuring that the servers are maintained including MS critical/security updates, vendor software updates and remediation of monitored errors
• Provide support to business software owners running on managed ICT servers
• Responsible for administering, upgrading and maintaining all back-end systems
• Follow the change management processes to ensure all changes are logged and changes applied with no un-scheduled downtime.
• Responsible for administering, upgrading and maintaining all existing systems including Exchange, SCCM, SQL, Hyper-V, VMware, Citrix, RDS/AVD etc.
• Responsible for ensuring Anti-virus is fully functioning and up-to-date across the WAN and all servers are protected
• To fully manage the Citrix/RDS/Azure Farms and Remote Published Apps.
• To assist management team in capacity planning
• To assist management team in availability planning
• To manage and implement operational projects
• To liaise and cooperate with the projects team on business project implementations
• To ensure all servers are monitored and the expected server performance is delivered
• Use the call management system to track and action calls/changes within agreed SLAs
• To proactively look for improvements and investigate new technologies which could improve the service provided to the businesses
• 24x7x365 rota-based on-call server support
• To act as an escalation point for all ICT Teams for any technical issues they encounter and to endeavor to provide a solution and/or advice

What systems knowledge will you need?

• Proven experience in a Systems Administrator role
• Troubleshooting and problem-solving skills is essential
• Good knowledge and experience of Microsoft Windows 10/11
• Good knowledge and experience of Microsoft RDS/App-V
• Good knowledge and experience of Microsoft Hyper-V/SCVMM
• Good knowledge and experience of Microsoft Azure
• Good knowledge and experience of Microsoft Office 365
• Good Knowledge and experience of Microsoft Windows 2003 through 2022
• Good Knowledge and experience of Active Directory/DNS/DHCP and other Microsoft domain technologies
• Good knowledge and experience of Microsoft Exchange 2013-2019
• Good Knowledge and experience of Microsoft System Center Configuration Manager is desirable
• Knowledge and experience of Zabbix monitoring platforms is desirable
• Knowledge and experience of Microsoft SQL Server is desirable
• Knowledge and experience of ForcePoint Web Security is desirable
• Knowledge and experience of Linux (Red Hat/Cent OS) is desirable
• Knowledge and experience of Windows Scripting (PowerShell) is desirable
• Knowledge and experience of VMware ESX is desirable
• Knowledge and experience of Citrix Presentation Server/XenApp is desirable
• Knowledge and experience of General TCP/IP, routing, VPN’s and Firewall networking is desirable

What’s in it for you?

Negotiable salary based on experience

Holidays – 25 + 8 Stats

Pension – Matched at 4%