Senior Sustainability Manager - Retrofit Division Lead

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Senior Sustainability Manager - Retrofit Division Lead

Position status: This opportunity is for a secured role that is due to commence in June subject to approval. If you would like to be considered as we progress with this position, please click to apply.

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our construct business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The project:

Join our Responsible Business team as the leader of the Retrofit division within the Fit Out + Retrofit Sector of our Construct Engine. You will manage sustainability activities, including project oversight, resource management, and sustainability work-winning initiatives.

You will report directly to the Head of Responsible Business (Construct) and the Senior Leadership Team of the Fit Out + Retrofit Sector. Whilst the role will report into the Responsible Business practice group the P&L will sit with the Business Unit, so there will be a requirement to work collaboratively to manage the market and/or sector interfaces effectively and in the best interests of Mace.

Our values shape the way we construct and define the people we want to join us on our journey, they are:

• Safety first - Going home safe and well
• Client focus - Deliver on our promise
• Integrity - Always do the right thing
• Create opportunity - For our people to excel

You'll be responsible for:

• Leadership: Lead the division by introducing new ideas, challenging the status quo, and advancing our sustainability offerings.
• Strategic Planning: Develop annual sustainability business plan aligned with the division, sector, and Mace Responsible Business priorities. Work closely with the Head of your division and the Fit Out + Retrofit sector SLT and other leadership forums to provide subject matter leadership and strategic planning.
• Project Oversight: Provide comprehensive oversight to live projects within the division. Support allocated sustainability managers in meeting all targets, including legal, client, and Mace-specific goals. Ensure that projects are executed efficiently and effectively, maintaining a high level of quality and sustainability.
• Team Development: Foster their professional growth by providing guidance, mentorship, and opportunities for development. Encourage a collaborative and supportive work environment where team members can thrive and contribute to the division's success.
• Resource Management: Collaborate with the other division lead and sector leads to manage sustainability team resources, ensuring appropriate project allocations. Plan resources proactively considering the bid pipeline and recruit to support sector growth as necessary.
• Bid Management: Develop compelling sustainability content for division bids and confidently present at tender interviews. Maintain awareness of strategic client pipelines and drivers to help ensure bidding is proactive and efficient.
• Horizon Scanning: Proactively monitor and analyse sustainability-related topics and trends that could impact the division and overall business. Conduct thorough competitor analysis to identify opportunities and challenges, ensuring our strategies remain competitive and forward-thinking.
• Stakeholder Engagement: Form and maintain strong, senior working relationships at the highest levels in client organisations as well as across Mace, the Responsible Business practice group, and our partners, while managing the priorities of the sector and practice group. Participate in professional and industry networks. Develop thought leadership initiatives aligned with Mace and sector priorities.
• Compliance: Ensure that all division projects adhere to client requirements, relevant legislation, and the Mace Way. Strive to meet and exceed the KPIs and targets outlined in the Mace business plan, contributing to the overall success and responsible business strategy of the company.
• Service Excellence: Take accountability for delivering exceptional service and ensuring Construct Engine satisfaction. Focus on achieving purpose-led, measurable outcomes on projects. Maintain high standards of data quality by performing thorough quality assurance checks. Identify actionable insights from the data to drive continuous improvements and achieve better outcomes, not just reporting.

You'll need to have:

• Demonstrated track record in sustainability work within the construction industry, along with experience in team management and development. Strong leadership, integrity, and motivational skills are essential.
• Relevant degree and membership in an environmental or sustainability body (e.g., IEMA, CIBSE, etc.).
• Excellent understanding of green building certifications (e.g., BREEAM, WELL, LEED, NABERS), and preferably be a BREEAM AP. Knowledge of the UK NZCBS and WLC assessment, with the ability to review and advise teams on carbon-related topics.
• Ability to excel in a dynamic, fast-paced environment, consistently meeting tight deadlines and delivering high-quality results.
• Exceptional oral and written communication skills. Be a strong and engaging communicator, articulate and open, comfortable representing the company and clients in public forums, and attending internal and external events to raise the profile of Mace and the practice group.
• Ability to translate technical topics into layperson language and clearly articulate the value of sustainability. Be self-motivated and capable of self-management.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.

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