Senior Support Worker – Cambeck Close

The Learning Disabilities Care Hub as part of the Specialist Network within Pennine Care NHS Mental Health and Learning Disabilities Trust are recruiting for Cambeck Close short breaks.

An exciting opportunity has arisen to come and join our team supporting Children & Adults with a Learning Disability with or without Autism who are accessing short breaks provision. We require 4 senior support workers who will provide care and support to service users, their families and carers with post holders having a good level of effective communication skills. You will routinely interact with service users, their families and carers and a wide range of professionals from across the Bury area.

We are looking for individuals to join our new service who have excellent interpersonal skills. The post holders will also provide supervisory support to the other Support Workers and will interlink with the Unit Manager, Administrator and other professionals working within the service.

Main duties of the job

The post holder will work within the Cambeck Close service within the borough of Bury and may at times work across the footprint of Pennine Care. The Senior Support Worker will be a role model to others through demonstrating excellent support to those in our care and will work collaboratively with the service Manager to support and manage the service effectively. You will contribute to the ongoing assessment, providing and monitoring care in line with the pathways and as agreed with supervising clinician(s). The Senior Support Worker will have a breadth of knowledge in providing holistic and person-centered care and support for people with a learning disability and be responsible for ensuring high quality care applying a model of care through collaborative management and includes supervision of other support workers. The Senior Support Worker will be responsible for ensuring all relevant standards and plans are maintained during shifts. The post holder will be equipped with the relevant skills, attitudes and behaviors and will act in accordance with all relevant standards of practice.

About us

PCFT are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

Job responsibilities

Please see full job description.

1. Under the supervision and working in partnership with a Unit Manager provide and deliver a high standard model of care contributing to the ongoing assessment, providing and monitoring care based on evidence and working in partnership with the multi-disciplinary team.
2. Provide compassionate, safe and effective care and support to clients.
3. Monitor the physical, mental, emotional and behavioural health and wellbeing needs of service users within their care on a continual basis in partnership with patients, families and carers, ensuring appropriate escalation when required.
4. Support service users to improve and maintain their mental, physical, emotional and behavioural health and well-being.
5. Promote comfort and well-being by ensuring that the service users personal and social needs are met and be able to care for their nursing needs as required and directed within individualised care plans alongside the multi-disciplinary team.
6. Prioritise and manage own workload, recognising where elements of care can safely be delegated to other colleagues, family members and carers.
7. Provide and receive sensitive information concerning a service user medical and/or emotional condition.
8. Work with the multi-disciplinary team and engage with other agencies and community teams to ensure a safe, individualised approach to the admission and discharge of service users.
9. Maintain accurate, contemporaneous service users records in line with Trust policy.
10. Ensure that interventions are provided within a least restrictive environment where possible.
11. Provide effective evidence-based care for service users under the indirect supervision of the service manager in order to perform non-complex activities, in line with clinical governance and professional standards.
12. Communicate effectively with dignity and respect to all service users, their families and carers giving consideration to potential barriers to understanding.
13. Communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, delegating or handing over responsibility for care.
14. Recognise and report any situations, behaviours or errors that could result in poor care outcomes.
15. Report accidents, incidents, near misses or complaints following Trust policies / procedures.
16. Contribute to a culture where all staff feel safe to raise their concerns [and that] speaking up about what these are is a normal part of their routine.

Recognise the effects of medicines, allergies, drug sensitivity, side effects, contraindications and adverse reactions. Undertake safe and effective administration and optimisation of medicines in accordance with Trust policy. Administer medicines via the following routes, oral, topical, rectal, subcutaneous and intramuscular in line with Standards and Trust policies. Understand processes for escalation of concerns to seek timely advice where concerns arise, including in an emergency. Attend mandatory training in relation to managing physical health needs / medicines management as required and maintain compliance with required training. Comply with Trust policy in relation to any safety critical medicines. Monitor the condition and health needs of service users within their care following administration of medication. Recognise and report any situations, behaviours or errors that could result in poor care outcomes related to medicines management. Comply with mandatory competencies in line with Trust policy. Maintain own continuing professional development and contribute to formulation of own objectives and personal development plan. Support, supervise, teach (where appropriate) and act as a role model to support workers and new staff members, promoting reflection and providing constructive feedback. Contribute to the maintenance of the learning environment. Adopt a reflective approach to own practice with a view to continually improve. Undertake further training as required, prior to carrying out any additional duties identified as relevant to role, to comply with Trust policies and procedures.

Person Specification

Education / Qualifications

• NVQ level 4 in Care (or equivalent experience), or a commitment to work towards
• Care Certificate or willing to work towards
• Assessor in CC
• Management and/or supervisory qualification

Experience

• Experience of working with Children and Young People
• Experience of working with people with a learning disability and/or autism
• Experience of providing care and support in a community setting and/or residential setting
• Experience of carrying out observations
• Experience of Prevention and Management of Violence and Aggression
• Experience of working with people with a learning disability to enhance their quality of life
• Experience of leading/managing people
• Experience of caring for others
• Experience of working in a multi-disciplinary team
• Experience of being involved in the delivery of therapeutic activities

Knowledge

• Understanding of positive behavioral support
• An awareness of stigma and discrimination of people with learning disabilities
• Awareness of ward procedures and clinical observations

Skills and Abilities

• Able to impart knowledge, supervise and direct the work of others under supervision.
• Able to communicate effectively with clients and their carers.
• Able to remain calm in stressful situations and display patience and empathy.
• Able to respond sensitively to emotional distress.
• Able to report observations accurately and concisely.
• Able to develop and maintain effective therapeutic relationships with patients and families.
• Able to organise day to day tasks and activities based on an agreed work plan.
• Willingness to participate in staff induction and training for junior staff.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£26,530 to £29,114 a year per annum pro rata