Senior Site Reliability Engineer

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Full-Time | Hybrid Environment | Manchester, UK

As construction's most trusted safety platform, HammerTech has a team focus where we build safer, smarter, better - together. Our workforce is committed to individual and team empowerment so that our innovative approach is sustained, the growth in our capability is continuous and we excel in enhancing safety within the construction industry.

Established in 2013, with the vision of becoming the international benchmark in online safety and quality management, HammerTech is now the leading choice for large construction companies, managing safety and quality for over 500,000 people on construction sites across Australia, New Zealand, North America and Europe.

We offer a flexible, hybrid work environment from home and in our beautiful co-working space in Manchester. We are a small but mighty team in Manchester, supported by HammerTech's international resources in Australia, New Zealand and North America. It's an exciting time to join HammerTech UK!

What you'll do at HammerTech

The Senior Site Reliability Engineer is responsible for maintaining the reliability, availability, and performance of the HammerTech platform and applications, while reacting quickly to investigate and resolve issues as they arise. This role will work within the Engineering team to ensure our core product continues to maintain high availability by proactively monitoring and preventing issues whilst helping to improve our overall system performance and incident handling.

Responsibilities

• Implement alerts and tools to help efficiently identify and resolve issues related to infrastructure, platform services and applications
• Proactively monitor and identify areas of improvement in reliability, performance, and operations
• Manage our incident response and root cause analysis procedure to help prevent future incidents
• Monitor and identify areas where we could optimise our resource usage across AWS
• Develop tools to enable smooth adoptions of sound service reliability practices and methods, and create documentation on any procedures
• Write code that improves scalability, performance, maintainability, and security
• Collaborate and provide technical expertise within the Engineering team as well as cross departmentally
• Provide guidance to others around monitoring deployments and identifying potential risks

Are you a good fit?

Let's start with the HammerTech Core Values:

Everyone at HammerTech lives by our company values of United, Innovative and Authentic and we hope you'll help us bring these to life in your role.

While you may not come from construction or technology, we know you'll fall in love with the industry. It's known for passionate and caring people, team players and avid problem solvers who want to build a better world. With your help as Senior Site Reliability Engineer, we'll help construction build safer, smarter, better-together.

Our ideal candidate will bring the following:

• 5+ years of experience as a Site Reliability Engineer, or a similar DevOps role
• Experience with maintaining the reliability, scalability and performance of high-traffic cloud based SaaS systems
• Experience working with cloud platforms such as AWS
• Experience setting up and managing robust monitoring and alerts, using systems such as NewRelic
• Experience with PostgreSQL databases
• Proficiency in one or more programming languages
• Hands-on expertise with infrastructure automation tools like Terraform
• Skills in Cloud/PaaS/SaaS environments
• Excellent written and verbal communication skills
• Strong problem-solving skills with a positive can-do attitude
• Motivated self-starter who is proactive and takes initiative

We recognize many of the skills we've developed over our careers are often transferable. We believe that creativity, enthusiasm, and drive are the keys to success. If you're not sure you meet every qualification but feel you have other experience relevant to the role, we encourage you to apply.

Benefits at HammerTech

As a UK employee, you'll enjoy our balanced work-life culture with benefits including but not limited to:

• Flexible hybrid working arrangements - we trust you!
• Access to a co-working space in Manchester with amenities such as gym access
• LinkedIn Learning License & career mapping opportunities
• Birthday Leave
• Work Anniversary Rewards
• Team Tune-Up Workshops
• Regular social events & employer-funded travel (throughout the UK, Europe and internationally)
• Opportunities to grow your career and make an impact quickly

HammerTech values diversity and believes that our strength comes from including the perspectives of all kinds of contributors. We encourage people from underrepresented communities to apply, including racial minorities, LGBTQIA+, and those with disabilities. Accommodations are available during all stages of the recruitment process, please let us know of any needs we may not have accommodated.