Senior Servicenow Developer

ServiceNow Senior Developer

2 Days Travel to Leeds office Tues / Wed with occasional travel to Manchester

SC Candidates

Permanent Opportunity

Position Overview

We are seeking a highly skilled & experienced ServiceNow Senior Developer with a passion for innovation. This role will be joining the already established ServiceNow Mastek UK managed service, which has recently been recognised as a ServiceNow partner.

Key Responsibilities

1. Platform Development & Configuration:
   Design, develop & implement ServiceNow solutions, including custom applications, integrations & flows.
   Configure, support & maintain core applications such as; ITSM, ITOM, PA, CSM, SPM, CSDM, CMDB, Employee Centre & Integration Hub.
2. Technical Leadership & Collaboration:
   Serve as a technical lead providing guidance & best practices.
   Collaborate with stakeholders to gather & analyse requirements, translating & documenting these into effective ServiceNow solutions.
   Work with cross-functional teams to ensure seamless integration & delivery of end-to-end solutions.
3. Innovation & Continuous Improvement:
   Stay current with ServiceNow best practices & industry trends to promote innovation.
   Develop proof of concepts (POCs) for new ServiceNow features & capabilities.
   Lead cross team initiatives to drive innovation ideas & see these through to fruition (with the prospect to re-purpose these capabilities across other customers).
4. System Administration & Support:
   Perform regular system & application maintenance, ensuring optimal performance & stability.
   Troubleshoot & resolve issues, providing timely & effective support to end-users.
   Conduct system audits (when required) & prepare comprehensive documentation.

Must Have Skills

1. Able to commute to the central Leeds office.
2. Minimum of 4 years of experience as a ServiceNow Developer, with at least 2 years in a senior or lead role developer role.
3. Extensive experience with ServiceNow development, including scripting (JavaScript, Glide).
4. Strong understanding of ServiceNow modules such as; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations).
5. Good understanding of ServiceNow out of the box architecture.
6. Proven experience in developing & implementing innovative solutions on the ServiceNow platform, driving thought leadership.
7. ServiceNow Certified System Administrator (CSA).
8. ITIL v4 qualified.