Senior ServiceNow Developer

ServiceNow Senior Developer

2 Days Travel to Leeds office Tues / Wed with occasional travel to Manchester

SC Candidates

Permanent Opportunity

Position Overview

We are seeking a highly skilled & experienced ServiceNow Senior Developer with a passion for innovation. This role will be joining the already established ServiceNow Mastek UK managed service, which has recently been recognised as a ServiceNow partner.

Key Responsibilities

Platform Development & Configuration:

• Design, develop & implement ServiceNow solutions, including custom applications, integrations & flows.
• Configure, support & maintain core applications such as; ITSM, ITOM, PA, CSM, SPM, CSDM, CMDB, Employee Centre & Integration Hub.

Technical Leadership & Collaboration:

• Serve as a technical lead providing guidance & best practices.
• Collaborate with stakeholders to gather & analyse requirements, translating & documenting these into effective ServiceNow solutions.
• Work with cross-functional teams to ensure seamless integration & delivery of end-to-end solutions.

Innovation & Continuous Improvement:

• Stay current with ServiceNow best practices & industry trends to promote innovation.
• Develop proof of concepts (POCs) for new ServiceNow features & capabilities.
• Lead cross team initiatives to drive innovation ideas & see these through to fruition (with the prospect to re-purpose these capabilities across other customers).

System Administration & Support:

• Perform regular system & application maintenance, ensuring optimal performance & stability.
• Troubleshoot & resolve issues, providing timely & effective support to end-users.
• Conduct system audits (when required) & prepare comprehensive documentation.

Must Have Skills

• Able to commute to the central Leeds office.
• Minimum of 4 years of experience as a ServiceNow Developer, with at least 2 years in a senior or lead role developer role.
• Extensive experience with ServiceNow development, including scripting (JavaScript, Glide).
• Strong understanding of ServiceNow modules such as; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations).
• Good understanding of ServiceNow out of the box architecture.
• Proven experience in developing & implementing innovative solutions on the ServiceNow platform, driving thought leadership.
• ServiceNow Certified System Administrator (CSA).
• ITIL v4 qualified.