Senior Service Desk Analyst

Staffordshire Police is continually striving to deliver the best possible service for the county's residents, businesses, and visitors. It is a fast-paced organisation, adaptive to modern policing needs and open to continual improvement.

Everyone who works for the force has an important role to play in shaping the future of Staffordshire Police. The force seeks people who will champion new ways of working, be collaborative and agile, and represent in a fair and ethical manner those that Staffordshire Police serves.

About The Opportunity

Grade F - Starting Salary £31,296 - Annual increments will be awarded until reaching the top of the grade scale.

The newly formed Digital, Data and Technology (DDaT) Team are responsible for transforming and supporting all of the force's digital technology needs.

If you’ve got an IT background that involves strong interpersonal skills and a keen attention to detail while delivering excellent customer service, we’re looking for a Senior Service Desk Analyst to join our restructured in-house IT team within Staffordshire Police.

Digital, Data and Technology (DDaT) are at the forefront of technological change across our IT estate, so we need motivated and enthusiastic analysts who can work well as part of a team or as individuals and are keen to join a team focused on the future and be part of our journey in delivering critical IT systems to frontline policing and staff members.

Further details of the key tasks and responsibilities can be found within the role profile.

Closing date: 28th March 2025 Midday 12:00
Interview date: TBC

In addition to your salary, you will have access to a range of benefits including:

• Pension Scheme - Employers Pension contribution 21.5% Staffordshire Pension Fund - Staffordshire Pension Fund
• Generous holiday entitlement, plus Bank Holidays.
• Flexible / Agile Working
• Sick pay scheme
• Fostering friendly policy
• Family friendly policies: maternity, paternity, parental leave, adoption, disability leave, and carers leave
• Access to health and wellbeing support
• Eye care vouchers
• On-site Gyms
• Staff associations
• Reward and Recognition
• Blue light Card
• Flexible working options
• Training and development opportunities
• Car lease scheme
• Cycle to work scheme
• Free Parking at selected sites
• Onsite catering facilities
• Access to Staff Networks
• Union support
• Financial products and services

Staffordshire Police is fully supportive of Equality, Diversity, and Inclusion and strives to employ a workforce that represents the community we serve.

Our vacancies are open to everyone and all appointments are made based on merit. We encourage and welcome applications from all underrepresented groups which include: Black, Asian, and minority ethnic backgrounds, female, people who have a disability, those who are neurodivergent, and persons of the LGBTQ+ community.

We use positive action to encourage potential candidates from underrepresented groups through targeted step-in support and advice sessions. If you have the skills, experience, and values that we pride ourselves on here in Staffordshire Police, then we would welcome you to apply.