Senior Scrum Master

DXC Technology; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job description

• Runs daily, weekly, and monthly agile rituals efficiently.
• Removes impediments or guides the team to remove them by finding the right personnel/process.
• Tracks work progress to identify blockages and developer/engineer divergence from allocated tasks.
• Guides the team, Product Owner and organisation on how to use Agile/Scrum practices and values to delight customers.
• Provides all support to the team using a servant leadership style whenever possible, and lead by example.
• Assists in the staffing of projects. Organizes Scrum team members to ensure communication and understanding of deadlines, assignments and objectives. Participates in work as applicable.
• Performs ongoing review of project status; identifies possible project risks. Recommends and implements risk mitigation solutions as approved and as appropriate.
• Works in conjunction with team members and stakeholders to manage changes to technical requirements, business requirements and schedule of the project. Provides input on possible changes needed based on current project status.
• Manages client, company and project team expectations for agreed upon project performance by obtaining and providing project metrics. Recommends changes or alternate paths based upon performance and metrics.
• Guides the team and organisation on how to use Agile/Scrum practices and values.
• Assess the Scrum Maturity of the team and organisation, and coaching the team to higher levels.
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution or judgement, with an emphasis on healing and problem-solving.
• Assists with internal and external communication, improving transparency, and radiating information.
• Supporting and educating the Product Owner, especially with respect to refining and maintaining the product backlog.
• Providing all support to the team using a true leadership style whenever possible, and leading by example.

About You

• You’re enthusiastic and get on with things.
• You work with a ‘can-do’ attitude.
• You are aligned to the Scrum Values.
• You love to learn new skills and take on new challenges.
• You listen to customers and want to get it right for them.
• You’d rather stop things from going wrong than fight fires.
• You’ll look for innovative ways to overcome hurdles and tenaciously pursue them.
• You share what you know and love to work in a fast-paced, cross-functional team.
• You have excellent written and verbal communication skills.
• You’ve good analytical and troubleshooting skills with an eye for detail.
• You take responsibility and can run with issues with minimal supervision.
• You quickly adapt and are comfortable with working on multiple projects at a time, as part of a team or alone.

Required Skills/Experience

• Experience playing the Scrum Master role for at least three years for a software development team that was diligently applying Scrum principles, practices, and theory.
• Familiarity with software development.
• Knowledge of numerous well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (e.g. numerous burndown techniques, issue tracking, technical debt, Scrum event formats, backlog management).
• Good skills and knowledge of true leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• Excellent communication and facilitation skills.
• Problem-solving and conflict-resolution ability.
• Strong organisational skills.
• Knowledge of Scrum techniques and artefacts (such as definition of done, user stories, automated testing, backlog refinement etc).
• A background knowledge of Atlassian tools, such as Jira, Confluence, etc.
• Good leadership skills to train, guide and mentor the work of less experienced personnel.
• Desirable - previous experience as a team lead.
• Creative thinking and problem solving skills.
• Ability to handle multiple tasks simultaneously and switch between tasks quickly.
• Ability to work in a team environment.
• Ability to create and maintain formal and informal networks.

About the company

DXC Technology is an American multinational information technology services and consulting company headquartered in Ashburn, Virginia.