Senior Salesforce Consultant

About the role...

Are you an experienced, solutions-oriented Salesforce Consultant looking for your next challenge? Do you thrive off creating tailored solutions for clients which deliver tangible results for their businesses? We have an exciting new role within our award-winning Salesforce Consultancy, Cloud Orca, that could be your perfect fit.

Day to day you'll be working closely with business stakeholders, solution architects and the development team, developing an understanding of your clients’ needs and project managing bespoke implementations that increase their efficiency, productivity and profitability.

You’ll be responsible for:

• Participating in sessions with Salesforce customers and other team members to understand business requirements and business processes analysis
• Documenting detailed business, functional & technical requirements
• Configuring and customising Salesforce Sales and Service applications
• Managing vendors, liaising with the technical team, reporting to senior managers and working with end users to ensure a smooth transition
• Configuring Salesforce and related third party applications
• Training and mentoring end users during the test and UAT phases, sharing knowledge and being responsible for the acceptance of new system changes
• Working with our in-house developers to deliver custom integrations

About you...

Above all, you will need to be passionate about client experience and configuring meaningful solutions in complex environments that help clients become high-performance businesses. Alongside this, you will ideally also have:

• Proven experience working on the Salesforce platform
• System Administrator Certification
• Sales Cloud or Service Cloud Certification
• Experience implementing solutions across multiple clouds
• Worked with clients across multiple industries and on multiple projects
• Experience and understanding of Integrations and API best practices
• Consulting and client facing experience, as well as excellent Communication Skills
• Experience with Business Process Analysis in order to gather requirements, identify issues and liaise with stakeholders to develop solutions
• Strong organisational skills and the ability to juggle multiple priorities to meet goals and deadlines

About us...

We’ve been dubbed ‘the rebels of accountancy’. So, we don’t give run-of-the-mill advice.

We’re straight-talking. Never afraid to share our opinions. We put people and relationships before products and services, and deliver a streamlined, client-focused service – free from unnecessary red tape.

That’s how we’ve become the fastest-growing accountancy firm in the UK, and we’ve never been the type to rest on our laurels.

Over the last couple of years alone, we’ve achieved some fantastic feats:

• Best Companies’ 1 Accountancy Firm & No.30 Best Large Company to Work For in the UK
• Became B Corp Certified in 2023 and we’re still the UK’s largest accountancy B Corp, measuring and improving our impact beyond business for a brighter tomorrow
• Came No.3 overall at the Inspiring Workplace Awards in 2024, against all businesses of all sizes in the UK and Ireland. We were recognised as “Best-in-class” for Inspiring Culture and Purpose, Wellbeing, Employee Voice and Employee Experience

What's in it for you?

Our people are the beating heart of our culture. We know that if you love working here, and you’re given the trust and autonomy to work in a way that best suits you, you’ll produce amazing results.

That’s why we offer things like:

• A flexible approach to work - balancing working from home, in office or with clients
• A generous holiday entitlement
• An enhanced parental leave policy
• No dress code – just “wear something!”
• A multi-award-winning wellbeing offering to support your physical, mental, spiritual, and financial health
• Volunteering opportunities to work closer with local communities and charities
• Cooper Parry social/sports clubs

Feeling supported and welcomed is such a big part of bringing your whole self to work. As an equal opportunities employer, we’ll work with you to ensure you have everything you need to develop your skills and achieve your best.