Senior Salesforce Administrator

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Position: Senior Salesforce Administrator
Contract Type: Permanent / full-time
Location: Ryton on Dunsmore, Coventry (hybrid working available - minimum 3 days office based)

Why choose DHL eCommerce UK?

Want to work for one of the UK's best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!

About the role:

The Application Development team is responsible for defining, building, deploying and maintaining large-scale software solutions for DHL eCommerce UK. We create unique and user-friendly experiences, enabling the smooth delivery of parcels for our customers to our recipients.

• Build excellent working relationships with product owners and senior stakeholders to assist in defining the Salesforce roadmap that must meet strategically-aligned business objectives, while also aligning to the technical, architectural and security standards within DHL at local, divisional and global levels.
• Display your technical experience to deliver successful solutions on the Salesforce platform as a Salesforce Administrator (or Developer with admin experience). Leveraging this experience, you will be confident in gathering business requirements from multiple stakeholders, assisting with the effective prioritisation of backlogs and leading and motivating the agile dev team to complete work inline with estimates and to cost.
• Assist in shaping how the organisation adopts Salesforce following industry best-practice and make recommendations at a technical / architectural level.
• Collaborate very closely with senior stakeholders in the Customer Services, Commercial and Finance areas of the organisation and present to the Executive Team as required.
• As a key senior member of our team, you stay curious, open to change, engaged and abreast of new features on the Salesforce platform.
• Hit agreed Salesforce roadmap objectives on-time and to a high-quality watermark while sharing your technical experience with close colleagues and building solid relationships across the organisation.

The ideal candidate will have:

• Solid understanding of Salesforce Platform key concepts / best practice and confidence in recommending the use of out-of-the-box solutions (or Apex / Visualforce where required) to meet business requirements.
• Leading / influencing the technical direction of large, complex, cross-functional solutions.
• Experience in the advanced configuration of Salesforce, including custom objects, validation, workflows and approvals.
• Knowledge of development using Visualforce, Lightning Components, Apex classes / triggers and providing / challenging estimations.
• Knowledge of JavaScript, JSON and API integration.
• Technical writing ability to support requirements gathering, solution design, use cases, test plans and documentation for training.
• Conducted code reviews and architectural design reviews.
• Experience with agile tools and methodology.
• Experience in automation, continuous integration and managing deployments using DevOps process and tooling.
• Ability to establish and implement best practice within Salesforce regarding configuration, development, test, security, maintenance and data integrity.

What about career development?

We take every employee's career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone's voice is heard, so you can shape your future career path at DHL eCommerce UK.

What will you need to do next?

If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV.

Our approach to Diversity and Inclusion

As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.

We're committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.

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