Senior Revenue Operations Analyst - EMEA

TN United Kingdom; United Kingdom; Remote; GBP 40,000 - 80,000; Full time

Job description

Senior Revenue Operations Analyst - EMEA, remote, uk

Client:

1Password

Location:

remote, uk, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

6bba8804b962

Job Views:

6

Posted:

04.04.2025

Expiry Date:

19.05.2025

Job Description:

What we're looking for:

• 4-5 years of sales operations experience in an individual contributor capacity, demonstrated ability in pricing strategy, sales financial analysis, or experience in a similar role - preferably at a SaaS company
• Analytical background with strong problem-solving skills and a keen eye for detail and process
• Deep understanding of Salesforce CPQ and an ability to resolve common errors on cross-objects within Salesforce
• Able to thrive in a fast-paced environment and to work collaboratively alongside our sales teams, managing & prioritizing competing demands
• Ability to work cross functionally with finance, legal, and billing engineers to translate our processes, and adapt or evolve the deal desk function
• Desire to build relationships and capable of explaining concepts clearly and credibly across all levels of the organization
• Ability to handle conflict and navigate discussions to productive outcomes
• You possess an analytical mindset with a mature skillset focused on extracting & analyzing data from Salesforce.
• Required: Salesforce related experience and/or documented training certification.
• Collaborate with global teams to understand their operational needs and strategies
• Ensure consistent use of sales technologies and adherence to best practices

What you can expect:

• Review complex deals alongside the GTM team providing guidance on optimal deal structures
• Identify risks and opportunities within deals, renewals and our pricing structures, and influence the deal with your recommendations
• Accurately processing orders using Salesforce and ensuring deals include all required information and are ready to be invoiced by Finance in a timely manner
• Provisioning all SPO/PO orders in back office
• Ensure alignment between Salesforce and Back Office to ensure that the Salesforce contract matches our back office billing record
• Partners with Deal Desk and systems teams to facilitate process and system improvements to deal desk operations and overall opportunity closure process
• Partner with Deal Desk team to perform enablement and other special projects related to Quote to Cash
• Monitor the Revenue Operations Slack channel to provide assistance and advice on deal desk and quote to cash related questions
• Collaborate with the team to tackle RevOps Cases in the Salesforce queue (churn, data updates related to the deal process, etc)
• Work closely with billing engineers, finance, and legal to ensure that our processes are aligned
• Support the integration of acquired companies into the 1Password organization by coordinating cross-functional teams and aligning business processes to achieve operational synergies
• Working in partnership with the Manager GTM Strategy, Planning and Revenue Operations to support the GTM process and create consistency across all pipeline generating teams.
• Support the Systems team with prioritization of large scale updates and process changes affecting the Revenue team.
• Identify areas of improvement and collaborate to identify solutions to streamline and automate data and processes
• Champion CRM data hygiene across leads, accounts and opportunities.
• Maintain reporting and dashboards to bring visibility to actionable insights.

We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across EMEA, Canada and/or the USA. In leadership roles, you can expect to travel once per month on average.

What we offer:

• Health and wellbeing: Maternity and parental leave top-up programs, Wellness spending allowance, Generous PTO policy, Company-wide wellness days off scheduled throughout the year, Wellness Coach membership, Comprehensive health coverage
• Growth and future: Company equity for all full-time employees, Retirement matching program, Training budget, 1Password University access, and learning sessions, Free 1Password account (and friends and family discount!)
• Flexibility and community: Paid volunteer days, Employee-led DEIB programs and ERGs and ECGs, Fully remote environment, Peer-to-peer recognition through Bonusly

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Created on 04/04/2025 by TN United Kingdom