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Senior Receptionist

JKS Restaurants Holdings Ltd

London

On-site

GBP 60,000 - 80,000

Full time

30+ days ago

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Job summary

An award-winning restaurant in London is seeking a Senior Receptionist to deliver exceptional guest experiences. Join a dynamic team dedicated to Michelin Star standards and be part of a critically acclaimed group with a rich culinary heritage. This role offers an exciting opportunity for someone passionate about hospitality and food to make a lasting impression on guests. If you thrive in a fast-paced environment and enjoy building relationships, this position is perfect for you. Become a vital part of a celebrated establishment that values excellence and customer satisfaction.

Qualifications

  • Previous experience as a Senior Receptionist in a Michelin star restaurant.
  • Passionate about food and drink with strong interpersonal skills.

Responsibilities

  • Welcome and interact with guests professionally to build rapport.
  • Manage reservations and walk-ins to maximize covers during service.
  • Handle queries via face-to-face, telephone, and email.

Skills

Customer Service
Communication Skills
Reservation Management

Job description

Senior Receptionist - Gymkhana

Salary: Up to £17.50ph
Schedule: Full Time
Experience: Previous experience as a Senior Receptionist within a Michelin star restaurant or Fine dining.

Gymkhana is seeking a Senior Receptionist to join their team. The successful candidate will be friendly, personable, and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Receptionist looking for a new role in an award-winning, critically acclaimed group.

The Restaurant

Operating in Mayfair for over a decade, Gymkhana is inspired by the bars, social, sports, and members’ clubs of the British Raj in India. It serves contemporary Indian cuisine using seasonal British ingredients, with a strong focus on the tandoori oven. Since its opening in 2013, Gymkhana has garnered numerous accolades, including its first Michelin star and, in 2024, a second Michelin star, making it the first Indian restaurant in London to hold two. The restaurant was also named Restaurant of the Year by Restaurant Magazine and BMW Square Meal in 2014.

The Position

We're looking for an experienced Senior Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish.

Responsibilities
  1. Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom.
  2. Effectively managing reservations and walk-ins to maximise covers during service.
  3. Handling face-to-face, telephone, and email queries in a polite, professional, and diplomatic manner.

About JKS Restaurants Holdings Ltd:

The Group currently has 28 brands in central London, 7 Michelin stars, 4 Michelin bib gourmands, and 7 of our restaurants are in the top 100 restaurants in London. We’re an incredibly diverse group of restaurants within Central London.

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