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Senior Receptionist

TN United Kingdom

Leeds

On-site

GBP 20,000 - 30,000

Full time

26 days ago

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Job summary

Join a vibrant and dynamic restaurant brand as a Senior Receptionist, where your charisma and dedication to customer service will shine. You will play a crucial role in creating a welcoming atmosphere for guests while supporting the Reception Manager in maintaining high standards of service. This position offers a competitive pay structure and a variety of perks, including extra holiday allowances and staff discounts. Be part of a team that values diversity and inclusivity, and where your contributions will be celebrated. If you are passionate about providing exceptional service and want to grow in your career, this is the perfect opportunity for you.

Benefits

Competitive Industry Pay
Management Career Development Program
Extra Holiday Allowance
50% Staff Discount
Birthday Day Off
Refer a Friend Bonus
Retail Discounts
Guaranteed Minimum 20 Hours Contract

Qualifications

  • Charismatic personality with a passion for customer service.
  • Ability to supervise and support a team of receptionists.

Responsibilities

  • Ensure guests receive a warm and professional first impression.
  • Assist in building an efficient reception department.

Skills

Customer Service
English Language Proficiency
Team Management

Job description

Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.

We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & Rewards:

  • Competitive Industry pay (Hourly + Tronc)
  • A Management Career Development Program, which includes online and practical assessments.
  • Extra holiday allowance for length of service, up to 5 extra days after 5 years.
  • 50% staff discount for you and up to 3 friends when you dine in our restaurants.
  • Celebrate career anniversaries with a gift voucher to dine in our restaurants.
  • You can take your Birthday as a day off - Guaranteed!
  • Refer a Friend Bonus
  • Access to discounts on 100s of retailers, health, entertainment, travel & more.
  • Guaranteed 20 hours minimum contract.

Key elements of your role as Senior Receptionist include ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in building an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained.

About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us: Our shared CARING values help create an environment where we are happy, engaged, and care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

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