Senior Reablement Support Worker

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Job Description

• Suffolk County Council - Waterloo Centre, Leiston, IP16 4HF - Community based
• £27,711 per annum (pro rata for part time)
• 37 hours per week - Flexible working options available
• Permanent

Suffolk County Council's Home First service is the largest CQC regulated home care provider in Suffolk. With outstanding CQC results we pride ourselves on offering the highest quality reablement service to all that require it. We work in an intense but rewarding sector where every day we can see the positive impacts on the people of Suffolk we serve, helping them regain their independence and confidence.

As a self-motivated, caring, and passionate person who shares the same care and dedication as we do, you will join our team as a Senior Reablement Support Worker (SRSW).

Your role and responsibilities

As a key member of the Home First Service team, you will play a vital role in supporting our locality by completing care visits and assisting with Short Term Reablement Plans (STEP). Your contributions to assessment and reablement will be essential in helping our customers achieve their goals. You will mentor and direct new staff, aiding their development and ensuring they are well-prepared for their roles. Liaising with multi-disciplinary teams, you will support your customers and work closely with team colleagues and the Home First team Leader to handle tasks such as medication observations, addressing issues, and training new staff in basic skills.

As a risk assessor, you will work with customers to identify any risks, ensuring safe care and support. You will be the senior point of contact for Reablement Support Workers, providing initial advice and guidance. With "Trusted Assessor" training, you will be able to order small pieces of equipment to help customers maintain their independence. Your involvement in front-line care delivery will include assisting customers with dignified and intimate personal care needs when necessary.

Engaging with customers, family carers, and others in their network, you will handle more complex care packages with the right training and support to ensure confidentiality and safety. You will promote alternative ways to meet and maintain customers' long-term needs, advocating for a range of services that help people live independently and safely at home. Collaborating with assessment staff, you will monitor customers' progress towards their goals and outcomes, completing records for the ongoing review process. Additionally, you will have opportunities for development into specialisms and become a champion in your team for various skillsets.

To help you be successful in the role, you will receive a thorough induction, in-depth training and full support from your team to grow your skills and development.

You will need

• Experience of front-line care delivery required (essential)
• Ideally you will need an NVQ level 3 or willing to work towards
• The ability to remain calm in stressful situations
• To be competent in use of email and mobile applications
• Need to have a passion for working as a team, good verbal and written communication skills, to support team colleagues to effect high quality outcomes for customers.

The team

Home First provides a short term assessment and reablement care and support service to people living in their own homes. This may be following a stay in hospital, an illness or crisis at home, or help to avoid an admission into hospital. You will be working closely with our colleagues from the Integrated Neighbourhood Teams (INTs) which include Social Work Teams, Community Health, Independent Providers, GPs the local Councils, voluntary services as well as many others. You will also work closely with Safeguarding colleagues.

Empowering Everyone

We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report (suffolk.gov.uk).

For more information

Please contact Mandy Battison for a casual conversation. You can reach her by calling 07713 090692 or emailing mandy.battison2@suffolk.gov.uk

How to apply

Step 1 - Read the Job and Person Profile (docx).

Step 2 - Click 'Apply Now' to start your online application.

Step 3 - Upload a supporting statement indicating how you meet each of the criteria in the 'Person Profile' section of the JPP.

• You should use the Supporting Statement template.
• Please use Arial font size 11 and keep your statement to a maximum of two sides of A4.

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.

Closing date: 11.30pm, 23 April 2025.

Interview date: W/C 28 April 2025.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.

About Us

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you'll enjoy:

• Up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• Membership of a competitive Local Government Pension Scheme (LGPS)
• Travel, lifestyle, health and wellbeing benefits
• Performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• Training and encouragement to expand your knowledge
• A variety of career development opportunities across our organisation
• Diverse and active staff networks
• Flexible working options, with the right to request flexible working from your first day

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).