Senior Property Loss Adjuster

Lawes Insurance Recruitment; London; On-site; GBP 30,000 - 60,000; Full time

Job description

Job Title: Domestic / Commercial Property Loss Adjuster

Location: London

Full/Part Time: Full Time

Our client is currently recruiting for a Property Loss Adjuster. You’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.

Duties & Responsibilities:

1. Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
2. Process all invoices and approve estimates within 5 working days of receipt/agreement.
3. Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
4. Full completion of all prepared site notes templates and associated documentation within set SLA’s.
5. Assist in maintaining accurate management information by completing spreadsheets as necessary.
6. Reduce elapsed timescales by providing and fostering a pro-active approach to file management.
7. Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s.
8. Work to ensure correct policy interpretation and validation.
9. Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.
10. Ensure files are up to audit standards at all times.
11. In conjunction with designated colleagues, pro-actively update customers and clients where necessary in accordance with agreed client SLA’s.
12. Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
13. Build good working relationships with clients and staff.
14. Maintain an awareness of business opportunities and refer all identified opportunities to the client.
15. Responsible for out of hours calls via a pre-set rota.

Skills & Experience:

1. High level of Property Loss Adjuster experience.
2. Already hold or working towards recognized professional qualifications at a diploma level.
3. Accuracy, attention to detail and an analytical approach.
4. Demonstrable experience of organizing and managing own workload is essential.
5. Ability to work in a fast-paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
6. Excellent time management to be able to work to short/changing deadlines.
7. 5 Grade A-C’s GCSE’s or equivalent including Math’s and English.
8. Being prepared to work nationally on occasion with overnight stays.
9. Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays.

What they Offer:

1. Reward platform – discounts for over 800 retailers.
2. 25 days holiday (rising with service).
3. Recognition programme.
4. Paid fertility appointments.
5. Fostering friendly employer.
6. Pension – matched contribution up to 5%.
7. Life Assurance (2 x basic salary).
8. Development, training and professional qualifications.

For extra information please contact: Glen Parker