Senior Programme Manager, Transport Operations Management (TOM)

DESCRIPTION

Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. As a Senior Programme Manager, pioneering new ways of thinking, designing, and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you'll continuously be scoping out new solutions. You'll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Key job responsibilities

1. Create innovative solutions using data and research to address wider challenges in your organisation.
2. Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations.
3. Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish.
4. Enhance operational performance on every programme in partnership with your stakeholders.
5. Find practical and simple solutions to complex problems without sacrificing quality or core functionality.
6. Responsible to set priorities, anticipate risks and resolve/escalate the issues that might impact the project timelines.

A day in the life
As Senior Programme Manager, you'll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You'll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.

Senior Programme Managers have significant responsibilities, and you'll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

About the team
Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea, and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination.

BASIC QUALIFICATIONS

1. A degree.
2. Experience owning programme strategy, end to end delivery, and communicating results to senior leadership.
3. Experience using data and metrics to determine and drive improvements.
4. Experience working cross-functionally with tech and non-tech teams.
5. Relevant experience leading complex projects with a wide range of stakeholders, including your peers and leadership.
6. Experience working with the MS Office suite (Word, Excel, Outlook).

PREFERRED QUALIFICATIONS

1. Advanced or master's degree.
2. Project-management qualification such as PRINCE2, APM, PMI, or similar.
3. Understanding of continuous improvement methodologies such as Six Sigma or Lean.
4. Experience working in an operational environment or with technical teams.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.